General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Discover LIVEcommunity Through Our New Animated Explainer Video!

 

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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kiwi by Community Team Member
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Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
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Resolved! Device Certificate - Where to find OTP?

Under Device -> Setup -> Management -> Device Certificate, I am unable to fetch the device certificate.

 

A message box says get your one-time-password from the Customer Support Portal and enter it below.  I tried my 2-factor OTP that I use to login to

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File Bolck in AI Websites.

Dear Experts,

Has anyone successfully blocked file uploads on AI websites? We have attempted to restrict file uploads, but it hasn’t worked as expected.

Please note that SSL decryption is enabled, but we are still facing issues. If anyone has impleme

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CyberEye by L3 Networker
  • 446 Views
  • 2 replies
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GlobalProtect Pre-Logon Windows 10 Issue

Hello!

I am facing a problem with pre-logon on windows 10. I have some windows 10 laptops that works fine but few of them have the problem below.

I have import the  local machine certificate and change registry entries. If I sign out from windows, I ca

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dpsarras by L0 Member
  • 18748 Views
  • 6 replies
  • 1 Likes

PA-VM Failing to install dynamic update 8947-9281

Hi All,

dynamic update 8947-9281 App and threats downloades but failes to install with the below error. No issues with Antivirus.

I have 10.2 software installed

Antivirus 5104-5623 installed

App and threat 8946-9276 installed

 

Error: failed to handl

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tawfik_m by L0 Member
  • 322 Views
  • 1 replies
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Its not the firewall

How do other folks go to prove that its not the firewall but your mgmt team does not believe you? We just had an issue were we had rules in place to route traffic through our main firewall. For whatever reason, Azure decided to take the other route t

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Broker VM - Oracle Cloud VMs

Hi, While attempting to set up the Broker VM and deploy an image provided by Palo Alto Networks on our Oracle Cloud Infrastructure (OCI), we were unable to locate the Broker Image Installation file specific to OCI !

  • Is the Broker VM compatible with O
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Resolved! I'm looking for PCNSA exam

Hi Team,

 

I was seeking information regarding the PCNSA exam; however, I was unable to access the booking system to schedule the exam for certification. I possess three years of experience, which qualifies me to take the administrator-level examinat

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Global protect connectivity issue

Hi Folks,

 

One of the GP VPN user is located in USA and we have the GP Gateway deployed in India Location.

 

When we perform an ping, the latency is around 270 to 290 ms.

 

The user is constantly facing issue while connecting to the VPN. Some times

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Issue with the PANOS Version 11.1.4-h7

Hi Friends,

 

We have a customer who is experiencing issues after upgrading their firewall to version 11.1.4-h7. The firewall is not functioning properly, with many websites being inaccessible and few customer reported a sudden spike in management pl

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PA-220 Software Download

Hi Team,

 

We unable to download PAN-OS 10.0.0 in PA-220, Downloading up 40% after that we are getting following this error.

 

Warnings:
Details:Failed to download due to generic communication error. Please try again later.
Failed to download file

carysoc by L1 Bithead
  • 592 Views
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QoS - Limit Bandwidth

Hi Team,

Please let me know if i can get any document or is it possible to limit the Bandwidth for the specific services in QoS?

Regards,

Sanjay S

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