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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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SilverFort compatibility with Panorama VM-Series

Hi All, PAN-OS10.2.13-h5 SilverFort compatibility with Panorama VM-Series.When Panorama administrator login via LDAP authentication profile is tied to Silverfort, there seems to be an issue with access.After removing Silverfort authentication seems to be ok, please advise if there are any compatibility issues known for these 2 devices. Kin...

Problem with downloading PAN OS

Hi everyone, I’m currently having trouble downloading PAN-OS from the Palo Alto Networks website. In about 2–3 months, I’ll be starting a role as a Network Administrator in a small company where Palo Alto firewalls are already in use. To prepare myself properly, I want to build a virtual lab and practice in advance — configuring interfaces, zone...

Resolved! WTH is process 'touch' and hwy is it showing zombie?

Running show system resources, I see multiple instances of a process called 'touch' showing in a zombie state. I haven't been able to find anything about this process or what it does. Does anyone have any information on this? bmax@fw-ab-a(active)> show system resources top - 10:19:01 up 289 days, 14:35, 1 user, load average: 1.08, 0.84, 0....

bmcn678 by • L0 Member
  • 4326 Views
  • 1 replies
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HS Code and ECCN for PAN-PWR-50W-AC

Hello, we need the codes and numbers for above mentioned Power Supply. Is there a general doc,where all PAN product are included.Older links to such a doc failed. Many thanks.

djk_BG by • L0 Member
  • 1061 Views
  • 1 replies
  • 0 Likes

User-ID mapping log is empty

I have setup all required steps, for user id mapping using user-id agent. the agent is working, I did all required configuration as per the guide line, and it is connected but the log is still empty the user-id agent log is working and have the data. but from firewall side it is not.

Tqpharma by • L1 Bithead
  • 3360 Views
  • 2 replies
  • 0 Likes

'Redistribution Agent XXX(vsys1): details: close connection to agent

Dear All, I have installed user-id agent on the server in order to use user-mapping. it was working but it suddenly stopped working. I checked the system log it gives me description contains 'Redistribution Agent XXX(vsys1): details: close connection to agent' I went through the article https://knowledgebase.paloaltonetworks.com/KCSArticleDe...

Tqpharma by • L1 Bithead
  • 3104 Views
  • 2 replies
  • 0 Likes

VPN Global Protect certificate error

Hello, I have a big problem with self signed certificate in my PAN. I use GP 2.3.0 version. I install two certificates in two computers. One of them are connect to the VPN correctly but other display window with "Server Certificate Error" Error detailed "The server address certificate is not signed by a trusted certificate authority." I can ch...

ITBT by • L1 Bithead
  • 26729 Views
  • 3 replies
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Resolved! Add Virus exception

Hello, I want to exclude a file (org.eclipse.equinox.p2.core_2.11.0.v20240210-1628-s2028.jar) from beeing detected as a virus (threat id: 751923402). But when I add the threat ID unter Objects - Security Profile - Antivirus - ProfileName - Signature Exception it says "Threat 751923402 is not a virus type threat - cannot be added to this profile....

IT-Esp by • L1 Bithead
  • 2194 Views
  • 3 replies
  • 1 Likes

Resolved! Newly Registered Domains configuration

Is there any way to configure the length of time that a domain is considered "newly registered"? 32 days is excessive for my purposes, I'd like to set this to e.g. 14 days.

timohill by • L0 Member
  • 2399 Views
  • 2 replies
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Resolved! ECCN and HTS Codes Needed

I am sending Palo Alto 3410 firewalls to both the United Kingdom and Gibraltar. Can you please provide HTS code and ECCN. Please advise if an export license is required.

XSOAR Engineer Exam Experience

Hi Guys, I wanted to ask if anyone here has taken the XSOAR Engineer exam so far. I’m scheduled to sit for it next month and would love to hear about your experience. How practical were the questions? Were playbooks and integrations heavily tested? Any study tips or preparation strategies would be really helpful for everyone in the same boat a...

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