General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Can't install device certificate

Hello,

 

I'm trying to install a device certificate as instructed in the manual. 

I generate OTP using my account, I indeed see my valid serial number, get the OTP. 

Then I copy-paste to the firewall GUI and get the following error: 

 

I'm connected

...

Screenshot 2024-04-17 173742.png
YonatanG by L1 Bithead
  • 453 Views
  • 2 replies
  • 0 Likes

TS agent SSL error

Hello, 

 

I've been trying to add a new TS agent on my firewalls. As there is no redistribution for user-{ip+port} mapping, I want to map the TS agent to 2 FWs. Backend FW is connected correctly, Frontend FW is in error.

I can capture the following betw

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MMerlier by L1 Bithead
  • 3794 Views
  • 4 replies
  • 0 Likes

Resolved! Edit personal information

I'm trying to update some personal information (my last name), but when i save the configuration, it doesn't actually save.

On the other hand, my last name changed and now its my name (Lucas Lucas).

 

Please help me, i can't find any Customer Service

...

loropeza by L0 Member
  • 617 Views
  • 2 replies
  • 0 Likes

403 forbidden error while importing IDP fiile

Hii,

 

I have been trying to import G suit IDP file in SAML Identity provider on palo alto VM firewall but for infinite time its just showing message "uploading" without showing any error message. when I checked in network tab of inspect element I ca

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Resolved! PING from Firewall GUI

Hi All,

 

I have a basic doubt.

Isit possible to ping from firewall GUI ?

If not from Panaroma CLI, isit possible to connect firwall ( to test the ping from firewall to host )

 

Reason : To check the network latency from fireawall.

 

Thanks

KM

Solution for "SSL decryption bypass for Anydesk"

Hello,

 

I am being asked a lot about why is Anydesk getting a "decrypt-error" end reason when SSL Decryption is active.

Here is a simple explanation and how to overcome this.

 

What you usually going to do with this kind of errors is creating a Decryptio

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OZamir by L1 Bithead
  • 19055 Views
  • 30 replies
  • 7 Likes

Resolved! PA-220 to PA-440 Migration Recommended Process

I need to migrate 2 stand alone PA-220s to PA-440s.  The current PA-220s are running PAN-OS 10.2.4-h2.

I would like to know the recommended process for doing this.

Can I backup the configuration and system state and restore it on the PA-440?

Do I use

...

Import TXT or CSV to an Address Group?

I have a TXT file (I could also save it as a .CSV) of about 2000 known bad IP addresses I want to block traffic to/from. Is there a way to import this list into an Address Group? I see an option to download a dynamic list but I would then have to hos

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j_della9 by L0 Member
  • 6926 Views
  • 4 replies
  • 1 Likes

NAT mapping public to private IP

Hello all,

 

I have been updating our NAT policies within our PA-3220 to specify traffic translation mapping from our public addresses to private addresses. After committing the changes the traffic has only been routing to the catch all NAT rule at t

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Resolved! Failure to install Apps and Threats

Model PA-3050
Software Version 9.1.16
GlobalProtect Agent 6.1.0
Application Version 8692-7955 (03/30/23)
Threat Version 8692-7955 (03/30/23)
Antivirus Version 4401-4918 (03/26/23)
WildFire Version 757322-760771 (04/06/23)
URL Filtering Version 20230406.2015

...

Kali by L2 Linker
  • 2790 Views
  • 4 replies
  • 1 Likes
  • 24188 Posts
  • 101 Subscriptions
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