General Topics

PA-VM MGT not reachable in GCP.

I have PA-VM deployed in GCP with SD-WAN. PA-VM sits behind SD-WAN for intranet traffic.
attached image is how my setup looks like .

Query.

I can't reach firewall mgmt via internal network (access via Public IP to mgt Public works fine) . everything o

Customer Portal error issue

I need to get licenses from the customer portal page under "Assets". However, I cannot as I keep getting an error on the page and only have "home" and "resources" as options in the left hand menu options.

Is there a problem with the portal or is it

Upgrading panorama questions

Some real easy questions. 

We want to upgrade our M-200, so in software platforms, I want the m type, correct?

Also, can I safely ignore built in plugins? they don't need to be upgraded separately, correct?

thank you

PCNSE Digital learning - CDS Subscription videos not loading

Hi community,

has anybody experienced with Palo Alto digital learning for PCNSE that the CDS Subscribtion videos are not loading, rather just spinning wheel?

Where do we report this?

Support PAN-OS Software Release Guidance

The change to the Support PAN-OS Software Release Guidance

are useless for anyone not on the preferred release. I dont need to know what the current preferred release is. i can get that on the PAN in the software section and setting a checkmark How d

Understanding Syslog: Strata vs Panorama

Hello,

I am part of an MSSP, and we ingest data from multiple clients. Some clients forward logs from Panorama, while others use Strata Logging Service.

I would like to understand how we can differentiate logs based on their source—whether they wer

Sending Before Change and After Change details in Panorama to Syslog

I've been testing the logging of change events to a syslog server from Panorama.  Syslog events indicate a change made by a person and the general section of the change without giving any specific details of what was changed.  Looking in Panorama in

APP-ID: Xunlei TCP 33221

Hello, has anyone encountered this application "xunlei" appearing in the traffic logs using destination port TCP 33221? This port is also used by Cortex XDR. Wondering if this is malicious or benign. Appreciate your comments. Thank you.

Frequent DPD flaps between CGW and AWS

Hi,

Frequent flaps between CGW and AWS site-to-site VPN occur and DPD down logs have been seen.

Does Palo Alto devices not go well with AWS?

Has anyone experienced such a problem?

Thank you,