General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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kiwi by Community Team Member
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Resolved! CLI - Basic to Advance PAN-OS 11.1

Any CLI links or documentation to PAN-OS 11.1?Something like this> https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClcLCASor is there a PDF/link that list PAN OS cli commands?Thanks.

siguanc by L0 Member
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Resolved! Manufacturing Number on a SPF LX module

Hi All, sorry to ask a trivial question, a supplier has sold just sold me the following SPF LX module. I seen that it says "LN#56 5/2019" In my eyes it means production Lot Number 56, production date 5/2019. My supplier says "This represents the first release date of this item "PAN-SFP-LX." And the manufacturing date of the product can be f...

Why is it so hard to get help on a CRITICAL TICKET?

First tech muted me every time I spoke and would not come back or answer for minutes at a time. Asked the same question for onver 45 minutes that he NEVER answered. Spoke to his manager, who got an escalation engineer. Escalation engineer gave me instructions that NEVER panned out and were incorrect. They didnt update case and there is no wa...

ppeeters by L0 Member
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PA-450 and ATT BGW320-505

Question, I setup my PA-450 and ATT BGW320; however, I feel there is a loop as the connection sometimes drops or has slow connections on live connections like streaming TV and or live video. I guess my questions are as followed below. First, my setup is fiber going to the BGW320 that I could not get to change it to copper via ONT device as i...

Proper User-ID Configuration

We have 4 Palo Alto Clusters managed by panorama, each cluster has 2 firewalls, each firewall has number of Vsys. We want to configure user-ID with the Agent based method. My proposed solution is to integrate each Firewall directly with the User-ID agent then push User-ID agents in panorama (In device group setup it asks about default firewall...

Get the info "Users login in Azure domain" to use in policy by groups

We are migrating onpremise AD to AZUREAD. The doubt is that these users going to AzureAD and all the info (source name and group belong) can not be retrieved by the FW (as UIA did on premise mode). So how can get the info (users/groups) from AzureAD to configure policy source groups in Palo Alto? We doesnt have any SAML IdP configured in Palo Alto.

BigPalo by L4 Transporter
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"source user" empty in monitor log

I'm looking at an old version 7 PA3000 which uses a user-id agent to map users (active directory) to IP addresses.When i log onto the firewall CLI a "show user ip-user-mapping-mp all" command returns what looks to be a valid list of user mappings. However 90% of the traffic log entries have 'source user' blank. There doesnt seem to be a reaso...

Resolved! Better solution for remote access

Good day all, I wasn't sure which group to post this on exactly so I figure try general topics first and then perhaps the conversation will lead me to the correct place where I can get more insight on this. What I am trying to do is I wanted to see if there is a better want to provide remote users access. Right now I am using VPN tunnels/GRE t...

Resolved! University Students Receiving (HTTP Status Code : 416) (CE-40862-0) On Playstation devices

Recently started receiving reports from students that they cannot download new games or updates for their installed apps on Playstation and are greeted with the error code mentioned in the subject. I have a case open with support, but I wanted to reach out to the community as well to see if any other University admins have dealt with the issue i...

Resolved! flow_tcp_non_syn_drop - packet capture on this counter?

Hello, I know this topic has been covered in a fair number of posts. Since I haven't read of anyone discussing this, I'm skeptical that it's an option. ....but I'm still going to post about it and ask directly. I have my non_syn tcp counter incrementing pretty much all of the time. I'd like to know if there is a way to setup a packet capture f...

HTTPS response page

Dears, I have created one custom response page(including image) that is for application block and URL block.example:- If someone wants to access a restricted URL or application the page should be displayed on the customer screen. I can see, once I apply the custom response page in the URL block page and application block page. then access the HT...

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Resolved! PA-820: Cable Type/Lengths and HA Port Questions

I'm reorganizing the network racks at my workplace and am ordering new cabling.. A college of mine mentioned hearing something in the past that there may be an issue with using ethernet cables shorter than 3ft in some cases. I searched around but am having trouble finding concrete information outside of that it may have been an issue with older ...

J.Logan by L0 Member
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