Artificial Intelligence

[rcraxton]

Hello,

What is best practice for the "AI" 

1) Code Assistant

2) Conversational Assistant

3) Writing Assistant

4) Media Service

5) Data and Workflow Optimizer

6) Platform Service

7) Meeting Assistant

😎 Website Generator

Currently all of these categories within our firewall are allowed - I'm not sure this is how it should be.   Any advice would be nice or articles explaining how to work with these categories.

Thanks

Rich

[BPry]

@rcraxton,

There's really no "best practice" when it comes to these tools outside of setting them to at least alert so that they're captured in the URL logs. How a business would decide to utilize these categories and what they are willing to allow/block would be business dependent.

[rcraxton]

@BPry,

I understand what you are saying, but as a financial business we are trying to determine how to handle.  Example, business wants to block Gemini, ChatGPT, DeepSeek, etc...   Some sites are categorized correctly, where others are like Gemini are a part of Google and becomes a question of - How do we block usage?   Thus, lead to my question of What is Best Practices?   Boils down to protecting data.

[BPry]

@rcraxton,

All of the examples that you included have the category of 'artificial-intelligence' as a base category and can be blocked by restricting that single category. If you don't wish to allow any of them you can simply block the original 'artificial-intelligence' category and not really worry about the sub categories. You don't need to do anything with the sub categories if you're blocking artificial-intelligence already; I would set them all to block just to ensure that the action is properly set regardless of someone at PAN making a mistake, but any of the sub-categories will have artificial-intelligence and a block for that would amount to blocking all of the newer sub-categories.

[rcraxton]

@BPry 

So, if I understand correctly, "AI Code Assistant, AI Media Service, etc.." are sub accounts of Artificial Intelligence?  If so, I agree to block those as well.  

[BPry · Accepted solution]

@rcraxton,

Correct. This is explained in more detail HERE

[rcraxton]

@BPry 

Ah, should have lead with the web page first - LOL.   But probably my fault for not stating issue correctly.  Much Thanks for the Help!!!