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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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PA-VM sysd_construct_sync_importer

We got a customer that runs into this issue recently, it's a known issue (not public) for versions 11.0.0, 10.2.3, 10.2.2-h1 (and also to us 10.2.3-h2, 10.2.2-2). When you run into this, means that there's a hardware issue, please go to TAC in order to find the root cause. VM-series fails to boot on Hyper V with older Intel Xeon CPUs. This is h...

Palo FAIL TO LOGIN.png
Gabeeh by • L0 Member
  • 15661 Views
  • 11 replies
  • 3 Likes

Website is not secure, certificate is expired.

Hi everyone, Recently, I've seen an issue where if we use a computer that has its traffic routed through the PAN NGFW, we will get an error message from the website saying "Your connection is not private" with an error code: NET::ERR_CERT_COMMON_NAME_INVALID. This happen to 2 different websites I've seen so far. When we looked at the certifica...

LuckyLau by • L1 Bithead
  • 4985 Views
  • 4 replies
  • 0 Likes

NAC Causing Delayed Compliance Check and Session Blocking

Hi Team, • When a new user connects to the network, NAC takes approximately 10 minutes to identify the user and check compliance status.• If the user is deemed non-compliant after the check, all new sessions are blocked by the firewall, as expected. However, existing sessions that were established before the compliance check continue to functi...

Palo Alto DAC Cable

Hi team, I aware that Palo Alto have 10G, 40G and 100G DAC cable/AOC cable. May I check if Palo has 25G cable? If yes, can help provide the SKU? Thank you in advance!

Change IP MGT Firewall conect to Panorama

Hello, good afternoon everyone, thank you very much for your time, help and support. I have the following scenario:1.- Panorama managing 6 firewalls2.- Panorama version 9.1.63.- Firewall HA 9.1.6 (5250 - This will be used for configuration migration ) 4.-Other HA 7.1.15 ( 5060 )5.- Firewall HA 9.1.13-h3 (5250)6.- All the previously named devices...

Metgatz by • L4 Transporter
  • 13127 Views
  • 4 replies
  • 0 Likes

Global Protect SSL VPN

Hello Team:I have GP configured with an ssl_vpn certificate.x.x.x.x:444It works, but when I try to open it in the browser it doesn't work:The policies have https service, and through port 444.Any comments? ThanksRegards. #paloalto

Issue with Support Portal

Hello, I have an issue with my support account. It doesn't been used for a while and seems to have a right issue. Could you please help me ? Thank you. Regards, Romuald

Error when sending Custom PDF Reports using Email Scheduler - "mail send: curl_easy_perform() failed: Timeout was reached"

Hello, I am runnning a mix of PA-820 and PA-850 firewalls, and I have a daily report group setup with about 8 different reports in it that fails to email me successfully. Everyday the error "mail send: curl_easy_perform() failed: Timeout was reached" is shown in the System log. The reports are actually generated daily and I can view them under ...

Need help on this my palo alto PA-1410

Hi everyone, Appreciate you can help me as I cannot access the url : www.mot.gov.my . All rules has been configured but still cannot access that website. I already checked with the owner of the website that there is no blocking.

PA-220 with multiple switch connections with same vlan

Hello, I have a setup like this to provide some redundancy to a PA-220 firewall but have some questions about how to best configure. What I have tried doing is setting PA-220 Port 1 and 2 to be Layer 2 with a common VLAN vlan.200 with the IP as shown. This has worked fine. Port 1 is connected to a Cisco 9200 configured as an access port fo...

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LYT-OT by • L1 Bithead
  • 3855 Views
  • 3 replies
  • 0 Likes

Issue displaying globalprotect window with certain monitor configurations under linux

There seems to be an issue displaying the globalprotect window in Linux with certain monitor configurations. I have a small primary monitor and a large secondary monitor, placed like this: The globalprotect window tries to display in the bottom right corner of the total monitor area and is offscreen to the right of monitor 1 and completely inacc...

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bungle by • L0 Member
  • 1131 Views
  • 1 replies
  • 0 Likes

Resolved! TLS handshake error when using my IPsec tunnel

I have an IPsec tunnel set up between two PAs. Everything showing green and I can ping between the two networks. My problem is that whenever I try to access a Docker container over TLS through the tunnel I receive a TLS handshake error, connection reset by peer. I have tried a variety of fixes including changing the Docker network settings and l...

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