General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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kiwi by Community Team Member
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Welcome to the General Topics Discussions!

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  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
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RMA

Good morning, I hope you can support me, do you know how long it takes for an RMA team to arrive, with a premium license?

Cortex XDR Notifications

Hello community:

I have some doubts about Cortex XDR notifications. Currently, I have an alert set up to send me an email every time a device has the sub-type = Fully protected. My intention is to receive an email every time Cortex is installed on an

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GUI for Terminal Server Agent blank

I have just started installing the Terminal server agent, version 11.0.1-104. The program installs correctly and no errors, but when i start it, and choose configure (or any other menu option) the program windows just remains blank.

 

I can see the m

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Firewall not Forwarding logs to Log Collector

Hi,

 

I need help for this. Logs not forward to panorama. Can see logs collector connected but still not forward the logs as below

 

> show log-collector preference-list

Log Collector Preference List

Forward to all: No

Serial Number: XXX IP Address: 100

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Qumran Switch Core temperature high in PA 3220

Hi Everyone,

We see Qumran Switch Core temperature is running high, Alarm=true and Amber Led is ON, As a result the fans are running high in speed in a #PA3220

 

----Thermal----
Slot Description Alarm Degrees C Min C Max C
S1 Temperature: Qumran Switch

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New Partner Registration

I am having a difficult time registering as a partner. It does not accept my email address. 

What do i need to do on order to correct the issue. 

Throughput

We have a Palo Alto 3260 firewall with four 10 Gbps SFP+ ports, but its maximum throughput is 8.8 Gbps. How does the firewall handle the traffic entering through the SFP+ ports, considering the potential incoming traffic exceeds the firewall's throug

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benafra by L1 Bithead
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Throughput

Hello,

We have a Palo Alto 3260 firewall with two 40 Gbps QSFP+ ports, but its maximum firewall throughput is 8.8 Gbps. How does the firewall handle the traffic entering through the SFP+ ports, considering the potential incoming traffic exceeds the f

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benafra by L1 Bithead
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Resolved! Log message

Hello there,

 I had received several log message " XDR service cyserver was stopped on Desktopxxx" although this devices have running cortex agent. What are the scenarios that this log message are generated and what are the cases that the cortex agent

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Resolved! App version mismatch

Hi All,

My dashboard shows a "App Version Mismatch" in a HA setup. The active is supposed to download the app version and sync it to the passive.

To confound the issue as per the following the "active" firewall is running the older version causing the

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BTS_MS by L2 Linker
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