General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
  • 379 Views
  • 0 replies
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SysLog setup not working

Hi,

I am using PA-2050, with PAN OS 4.1.3.

From few days I am trying to configure the syslog to be sent to a central logging system. I followed every possible documentation, but I am not getting any syslogs coming to the syslog server.  I tried on sys

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GlobalProtect Split DNS configuration

I'm looking to configure split tunneling and DNS in the following way:

 

If the DNS request is from a defined list, send the query to the tunnel DNS servers, if not, send through local adapter DNS. If the resulting reply contains an IP in the defined

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JoeLane by L0 Member
  • 1275 Views
  • 3 replies
  • 0 Likes

Resolved! Routing logs

Hello...

I have a question regarding default static route logs.

We 2 ISP links configured with path monitoring at default settings (Failure Condition=Any, Preemp HT=2min, PI=3 & PC=5)

As seen in the attached logs, there are alternate path-monitor-fai

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Need to Export last 90 days logs

Hi Friends,

 

We have a customer who wants to Export Last 90 days traffic logs from the firewall for Audit Purpose.

We have tried to generate them via Custom Managed Reports but no luck and more over we came to know that there is some logs exporting

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Satyak by L3 Networker
  • 1553 Views
  • 5 replies
  • 0 Likes

Pan-OS end of life list

I am looking to upgrade the software on our firewall to version 10.2.9-h1. I know it has and end of life scheduled for August of 2025. Is that the same end of life from version 10.2.0 through 10.2.9-h1 or does each iteration have its own end of life?

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SAklil_0-1715727270115.png
S.Aklil by L1 Bithead
  • 1364 Views
  • 2 replies
  • 0 Likes

Resolved! Admin password not changing

Trying to setup a few PA-410 firewalls .  I have one that is not taking the password change, regardless of whether I try from the Web UI or console.  In both they say password changed, but only the default password works.  Anything else I can do? 

Jonesy by L1 Bithead
  • 1496 Views
  • 4 replies
  • 0 Likes

Passive DNS Feature

hi,

 

Please give me suggestion how to apply " Passive DNS Feature " in PAN-OS 10.0.X version because got link in that it is not suggested to apply this feature on PAN os 10.0.x. please find below link and do needful.

https://knowledgebase.paloaltonetwo

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SurajN by L2 Linker
  • 3747 Views
  • 5 replies
  • 0 Likes

AWS Tunnels Down when We make a Failover

Hello everyone,

 

I have observed that when a failover occurs on an active/passive cluster the IPSEC tunnels to AWS all go down and take a time to recover.

 

I have verified that the traffic goes down and does not communicate for a time of about 5-10 min

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Alpalo by L4 Transporter
  • 7704 Views
  • 11 replies
  • 0 Likes

Error comparing with candidate config

Hi,

 

We have an issue in our PA cluster. When we try to compare the candidate config in DEVICE->AUDIT CONFIG  we get this error:"
failed to get content for 'base--candidate'"

 

Version is 10.2.9-h1

BigPalo by L4 Transporter
  • 1553 Views
  • 1 replies
  • 0 Likes

Resolved! userid and password not working

Hello, 

I have a PA-3020 appliance and at the startup changed my password and then did a factory reset. at the following prompt

 

. PA-HDF login

 

I put in username and password and keep getting that login is incorrect. Is there another way to physic

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moman63 by L0 Member
  • 1316 Views
  • 2 replies
  • 0 Likes

PA-850

Hello all,

 

Could you please give me correct US and EU ECCN for PA-850?

Thank you in advance.

 

Best regards,

smacura by L1 Bithead
  • 811 Views
  • 2 replies
  • 0 Likes
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