Unable to log into Customer Support Portal using credentials.
My 2-factor authentication works with the Livecommunity portal, but not with the Customer Support Portal. I receive the following error: Unexpected error has occurred. Any ideas?
My 2-factor authentication works with the Livecommunity portal, but not with the Customer Support Portal. I receive the following error: Unexpected error has occurred. Any ideas?
We just upgraded to the recommended stable version 11.1.4-h7. So far no issue.
PA440 Software 11.1.6 when configuring a VLAN interface for ipv6 / static ip, there are no options available like router advertisement or dns support here is the same configuration menu for an ethernet interface is this intended? and if yes, how to set "Managed Configuration" or "Other Configuration" bit fields in router advertiseme...
Hello, everyone, we have had this message in the system log for two or three days, is there currently a problem with the Palo Alto Cloud? Does anyone else have this message too? Thank you.
Hello all, We are detecting problems with a VPN Tunnel using IKEv2. The tunnel is a L2L tunnel agains a third party vendor (Sonic Wall) the tunnel works fine on all the aspects, but sometimes the tunnel falls down and we do not why exactly. When the tunnel falls it takes onlpy a few seconds to up the tunnel again. The error that I saw on the log...
Hello we have HA "Data-Link" is configured at HSCI port, can i configure Ethernet interface to be a backup for this HA or convert it from HSCI ti Ethernet interface. as i need to connect it through layer-2 port. Appreciate your help Thanks
I have two new PA-455-5G firewalls running 11.2.3. These have 8 ethernet interfaces, two management ports, and two console ports. I have configured the management ports as 10.0.0.1 & .2 respectively on FW1& 2. These will be in A/P HA, so I want to be able to manage the firewalls individually via these management ports. I do NOT want to u...
Hi Can i use cisco switch as layer 2 between two PA-3410 for HA ports "HSCI" . as i need to connect the HA ports between two building using the dark fiber. Appreciate your support Thanks
After upgradation of lease line to 1G internet getting down frequently.
Hello everyone, I have created a URL List in Objects - URL Categories to allow only specific URLs and added it to Policy Rule in URL Category section However, I noticed that all traffic and is being allowed on this particular rule, seems like the URL List is being ignored I have other rules configured the same way (with URL Lists) and all works ...
Hi, We're trying to understand the real options for support features Customer Support Plan - Palo Alto Networks We're currently running multiple FW's in HA mode and we subscribe to premium support. We're thinking of down grading to standard support however it's not clear what the restrictions are. Note we're not interested in the HW replacem...
Hello , I have a query . When PANOS can do all SDWAN FUNCTIONS, WHAT IS THE ADVANTAGE OF CLOUGENIX ION . .EVEN FOR BRANCHES ,PANOS SMALL BRANCH MODEL CAN PARTICIPATE IN SASE OR SDWAN , SO WHAT IS CLOUDGENIX USP ?
Looking for a little guidance. I'd like to make separate ip pools for different user groups when using global protect, I'm pretty sure this is possible. It is the trying this back to an AD user group where I am stuck. Anyone have an example? thank you
Hi All, A client recently updated to PAN OS 10.1.2 and is now receiving the below warning upon commit. 2021-09-19 12:18:46.350 +1000 client sslvpn reported warning: Portal config 'GP_VPN': Authentication Override and Config Seletcion Criteria -> Device Checks/Custom Checks are both configured, Authentication Override will be disabled.(Module...
All, I have recently set up a test lab with a PA440. In the lab I have created a WAN and LAN zone from two different physical interfaces. In addition, I have created a sub-Interface from the physical ethernet port 1/3. This is what the ethernet port 1/3 looks like: Ethernet 1/3 (Physical Port) - Sub-Interface Eth1/3.25 ~ L3 (IP = 1...
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