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Discover LIVEcommunity Through Our New Animated Explainer Video!

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This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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Fuel User Group is Now Part of LIVEcommunity – Connect & Learn for Free

Hey Everyone!

The Fuel User Group is now part of LIVEcommunity! If you haven’t come across Fuel before, it’s a space where you can connect with fellow cybersecurity folk, share knowledge, and learn from each other. It’s completely free as well! Fue

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Welcome to the General Topics Discussions!

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Resolved! Log message

Hello there,

I had received several log message " XDR service cyserver was stopped on Desktopxxx" although this devices have running cortex agent. What are the scenarios that this log message are generated and what are the cases that the cortex agent

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Resolved! App version mismatch

Hi All,

My dashboard shows a "App Version Mismatch" in a HA setup. The active is supposed to download the app version and sync it to the passive.

To confound the issue as per the following the "active" firewall is running the older version causing the

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Fuel Spark Event Discussion: Web Proxy and SD-WAN (July 25, 2024)

Delve into Fuel User Group, the sister community to LIVEcommunity, tailored for Palo Alto Networks users. Free membership in Fuel brings a myriad of benefits tailored to your interests and needs, particularly if you're immersed in cybersecurity or

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Active Firewall going to suspended state due to non-functional loop detected.

My active Firewall is going to suspended state due to non-functional loop detected. Guys kindly help me, how I can rectify it.

After Upgrading our PA-820 to 11.0.2, we're seeing lots of data on dns-base application.

After Upgrading our PA-820 to 11.0.2, we're seeing lots of data on "dns-base" application. In a 24-hour period, I'm seeing 5PBs+ of data coming through, which is way over our limits for our internal network (two DNS servers at 1GB NIC each) and exte

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Palo Alto Networks Approved

Resolved! Factory reset

If I perform a factory reset on PA500 OS 8.1, eill I loose the licensing?

Cortex XSOAR community edition

Hi all,

I signed up via this link (https://start.paloaltonetworks.com/sign-up-for-community-edition.html) for Cortex XSOAR community edition about 1-2 hours. But still did not receive any mail or link to download. How long should I wait for mail or

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Palo Alto Networks Approved

CPU MP, DP and Memory Threshold

Hello all,

i have manage a firewall appliance and iwant to make a preventive documentation, so i need to do the health check. i found several docs about the health check and the threshold (temperature, etc). But i didn't find a docs about CPU DP , MP

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Resolved! PA not be able to access internet

Dear All,

I have a PA-1410 and the box do not have internet connectivity and below are the configuration, when i do trace route i see the next hop is showing 192.168.1.1 (mgmt interface) instead of 192.168.1.100 (ethernet1/1) and unde

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Globalprotect 6.3 - CIE and Embedded browser

According to the notes on globalprotect 6.3, CIE should now be compatible with the embedded browser, but I cannot get it to work.

I see the requirements for the feature is PANOS 11.2 or later - we use Prisma, so not sure if Prisma is not compatible w

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puzzle verification photo not display URL

Our client is using a URL for work were further need authentication by slding to complete verification. Small window pop up but can't see the photo or puzzle to solve/authenticate.

Palo Alto Networks Approved

change the name on a GP portal and gateway

Is is possible to rename an repurpose a global protect portal and gateway? I have one named student that is not being used but I want to repurpose the IP's and save myself from rebuilding a new one by just renaming and reusing student portal and gate

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Password changed for user admin

Hi all,

Yesterday we noticed a line in the Monitor tab that made concerns:

But none of the administrator changed the password for user admin.

When checked the logs if this user has logged in on Monitor tab, there was no login with this username admin in

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Resolved! IPv6 on public interface

Dear all,

I'm ttrying to get IPv6 up and running but so far without much success.

My ISP assigend a /48 range to me and they are saying I need to use DHCP. AFAIK, DHCPv6 is not supported, but NDP is.

Assume my IPv6 prefix is

abcd:1234:5678::/48

So I ena

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New Public IP Block-NAT

We have our PA connected to our ISP via /30's and they gave us a /28. We have a SilverPeak sdwan appliance behind the PA and are NAT'ing it's WAN interface from 10.5.1.2 to x.x.x.50. We can reach the SilverPeak on 443, but when we noticed it's not

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