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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Long commit times when changing DNS settings

On an HA pair of PA-460, the commit time is usually around 60 seconds, when changing the DNS settings to something that is not reachable, the commit time changes to 10 minutes+. I've tried replacing the primary but the issue is the same. When I looked at the device server logs there was a continual message with the number incrementing: debug: ...

s0lselcia by • L4 Transporter
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Unable to discovered ICMP and SNMP from solarwinds. Discovered in Solarwinds as ICMP Only.

dc1-fld-sdw-1adc1-fld-sdw-1bUnable to discovered ICMP and SNMP from solarwinds.Discovered in Solarwinds as ICMP Only.we have checked there is no firewall block and verifed SNMP2 configurationsits looks good but unable to discover ICMP and SNMPSerial Number 026601-000614-9922 Product ION 9200 OS Release CGX 6.1.9

Is there a way to test remote host ports from the palo alto firewall?

Hello Palo Alto Team, I new to Palo Alto and loving it but I am looking for PAN-OS cli commands similar to telnet, nc (netcat) or curl etc.. I have seen there is an option to do ssh source port (the scp command also supports this), can this replace the telnet source port? From what I tested I think that the SSH without specifying the source is...

Palo HA with LACP to Cisco Stack Switch

Hello Everyone, Im trying to find a Palo KB that talks about recommended/best practise when setting up Palo HA with LACP to a stack switch (e.g. Cisco stack). Can anyone guide me on this ? For some background, we are weighing the Pros and Cons for:- option 1) to create one single lacp (eg 4 interface member) on the stack switch, but 2 i...

adm2tech by • L1 Bithead
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Scheduled Log Export Failure

I have Scheduled Log Export but it's failing. The system log reads "Failed exporting traffic log via ftp (last-calendar-day)".If I run the export command via CLI, it runs successfully.>ftp export log traffic start-time equal 2012/11/28@00:00:00 end-time equal 2012/11/28@23:59:59 to anonymous@hostnameAny ideas on why the Scheduled Log Export ...

MLaden by • Not applicable
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  • 3 replies
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Log exporting is failing. :(

Have export of traffic /threat/url etc set up on log exportAll setup to use SCP.Target linux server is setup correctly.Test SCP server connection works correctly (see attach word doc)Job fails with an error in system log :Failed exporting data log via ssh (last-calendar-day) to 192.168.252.61. Permission denied, please try again..' )Also tested ...

Rboehme by • L2 Linker
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  • 4 replies
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compatibility issue between GP and IOS18.2

Hi All, We are currently experiencing an issue where mobile devices connected to Global Protect VPN are unable to receive internal emails. This problem has been observed specifically on iOS18.2, while it works fine on android devices and other iOS versions.We tested this issue on iOS18.1, and it worked as expected. However, after upgrading the...

Resolved! SSO Activation

hi community i cannot create a case and its show like this error kindly guide me how am i able to resolve this issue?

Resolved! PAN-OS logs

I looking for the log file that tracks the IP addresses of devices that have connected to our Palo Alto Networks firewall. I am interested in any logs that show source and destination IP addresses for network connections. Could you please point me to the file path or location of these logs? If they are exported or stored in a specific directory,...

receive incoming errors / 'rcv_fifo_overrun'

Hello everyone. Got a question to the community on an interesting situation: - PAN-PA-3050 / PAN OS 7.1.10- Drop Counter increases on two aggregated interfaces (ae3 - interfaces 1/3 & 1/4) - connected via Cisco vPC tech with a Nexus FEX switch- new patch cable- only req. VLANs are on the trunk / CDP is deactivated- no obvious layer 2 error...

Resolved! PA-440 11.1.0 Reboot Loop Resolution

Hello all, I made the mistake a while back upgrading my PA-440's from the 10.x tree to 11.1.0. Out of 9 firewalls that I upgraded, three went into a reboot loop afterward. They would boot completely to the UI for around 10 seconds, reconnect VPN tunnels, etc, and then crash and reboot into a loop. Eventually they would arrive to the recovery con...

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