Good Morning David @dfalcon
My email address is firstname.lastname@example.org
Just send to me any test email and I will reply to you with quotation received from the Egyptian distributor
Thx for your support.
Good Afternoon @dfalcon
I would like to share with you below here the SKU received from the Egyptian distributor:
Part Code: PAN-TRAPS-A-BKLN-1YR
Product Description: Traps Advanced Endpoint Protection for agents, tier A, 1-year prepaid, includes Premium Partner Support
Waiting for your confirmation
Thx in advance.
I believe that SKU is being discontinued. The replacement SKU should be PAN-XDR-PRVT. You may have your distributor double-check.
I have received updated quotation for Traps from the Egyptian distributor as follow:
Product Code: PAN-TRAPS-C
Product Description: Traps Advanced Endpoint Protection for agents, tier C, 1-year prepaid, includes Premium Support
Thanks in advance to explain to me the difference between tier A & tier C.
Hi @AhmedSallam -
For some reason, I never got an email on your response. I passed your other link to one of the reps I work with -- waiting for an answer back from him.
I also answered in the other post. The letter tier simply denotes the quantity of agents. There is no functional difference between tiers.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!