Can you send me a direct message with your email address? I'm not sure if that SKU is accurate.
Good Morning David @dfalcon
My email address is email@example.com
Just send to me any test email and I will reply to you with quotation received from the Egyptian distributor
Thx for your support.
Good Afternoon @dfalcon
I would like to share with you below here the SKU received from the Egyptian distributor:
Part Code: PAN-TRAPS-A-BKLN-1YR
Product Description: Traps Advanced Endpoint Protection for agents, tier A, 1-year prepaid, includes Premium Partner Support
Waiting for your confirmation
Thx in advance.
I believe that SKU is being discontinued. The replacement SKU should be PAN-XDR-PRVT. You may have your distributor double-check.
I have received updated quotation for Traps from the Egyptian distributor as follow:
Product Code: PAN-TRAPS-C
Product Description: Traps Advanced Endpoint Protection for agents, tier C, 1-year prepaid, includes Premium Support
Thanks in advance to explain to me the difference between tier A & tier C.
Hi @AhmedSallam -
For some reason, I never got an email on your response. I passed your other link to one of the reps I work with -- waiting for an answer back from him.
I also answered in the other post. The letter tier simply denotes the quantity of agents. There is no functional difference between tiers.
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