Expedition tools synchronization issue with panorama

[GowthamGNS]

We are using Expedition tools to extract reports for unused and duplicate IPs. It was working before this month, but now I am unable to fetch any data from it and cannot sync with Panorama. Kindly help with this. I hope it is not related to the recent CVE-2024-5910 Expedition. Any suggestions for this sync issue?

[dpuigdomenec]

Hi @GowthamGNS 

Thanks for reaching out.

For troubleshooting purposes while connecting to your device: 

• Review the files: /home/userSpace/debug.txt and /home/userSpace/devices/debug.txt on Expedition VM for error messages. They should contain debugging information regarding the connection status between Expedition and the selected device. 

• Review as well the file  /home/userSpace/panReadOrders.log. It should contain debugging information regarding the code executed on Expedition when executing the api calls to the device.

On the other hand, you can download the running or candidate configuration from your device and upload it manually to Expedition. Use the upload function on the device detail view (tab content). See screenshoot.

Hope this helps,

David