Generate XML Output hangs at "Generating Monitor" or "Initializing"

[jrosenberg3377]

Hello,

Trying to merge a Palo Alto 9.0.4 configuration into Panorama 9.0.4, I'm able to merge but when I click the "generate XML and Set Output" button it hangs at either "Generating Monitor" or "Initializing"

Panreadorders log looks like it just exits without an error message:

Checking: AbstractProcess
Tue, 18 Feb 2020 13:10:18 -0800 Start Task
Action: Export Merge:

Tue, 18 Feb 2020 13:10:20 -0800 End Task

Running version 1.1.57.1

[dgildelaig]

Would it be fine to share the project with us prior to the merge, so we can check what may be freezing this process?

fwmigrate@paloaltonetworks.com

[jrosenberg3377]

Sending via sharefile to the provided email address. Has the same subject line. Thanks for the help!

[BrandonBogle]

Did you guys find a solution for this? I'm getting the same error today. Tried restarting the service and then the whole Exp VM.

[azuniga]

Hello @BrandonBogle 

perform a sudo apt-get update and update your expedition client to the latest version. If this doesn't fix your problem send an email at the address listed above. Most likely there is an issue with your client as we are not able to see the same problem.