- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
07-25-2018 08:20 AM - edited 07-25-2018 09:26 AM
I've created a log connector in Expedition for the last-30-days. I've highlighted a selction of 20 rules and selcted Retrieve Apps for App-ID Adoption. It has been stuck on "Generating Reports" for about an hour now and I cant tell if its actually working in the background or if its stuck. I tested this earlier on 1 rule with the log connector set to last-6-hours and it worked fairly quickly. Just curious if i can tail a log in the CLI to get a status so I can tell if im just being impatient.
EDIT: So we canceled the job and tried again on only 1 rule. It would generate report immediately and say ready like it did something but it didnt not retreive any apps. We rebooted Expedition and tried it again on the same rule. This time it took its time and after about 45 seconds pulled in the apps the rule was using. Did this process again 1 rule at a time, and some times it would hang up and a reboot would fix the problem. Any ideas?
07-26-2018 12:14 AM - edited 07-26-2018 12:14 AM
You could check a log file located at /home/userSpace/panReadOrders.log
In this file, you may locate some of the background process information: when did it start, with which parameters, and when did it end. If there is a failure in the process that has not been considered for being shown in the GUI, there is a higher chance you will see it there.
If you do not see any error, but you don't get the results, you should check whether your Panorama or Fw (depending where did you define the report order should be sent) is currently executing the report.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!