New install Expedition 1.2.21 - Remote Exception Error

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

New install Expedition 1.2.21 - Remote Exception Error

L0 Member

When adding a new device (PA3220) and adding the "Authentication API Keys" using the auth type of username and password we are receiving a "Remote Exception" message box.

 

We are unable to add the Authentication API Key for the device.

 

Any suggestions on what could be the issue ?Remote Exception.jpg

3 REPLIES 3

L6 Presenter

What version is the PAN-OS device ? 

The PA-3220 is using software version 10.2.0.PA-3220 General Information.jpg

@DavidWarrick @We are aware of the issue , there will be a fix release soon , will update you when we have it released. 

  • 1573 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!