New install Expedition 1.2.21 - Remote Exception Error

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New install Expedition 1.2.21 - Remote Exception Error

L0 Member

When adding a new device (PA3220) and adding the "Authentication API Keys" using the auth type of username and password we are receiving a "Remote Exception" message box.


We are unable to add the Authentication API Key for the device.


Any suggestions on what could be the issue ?Remote Exception.jpg


L6 Presenter

What version is the PAN-OS device ? 

The PA-3220 is using software version 10.2.0.PA-3220 General Information.jpg

@DavidWarrick @We are aware of the issue , there will be a fix release soon , will update you when we have it released. 

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