No supported files to process

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No supported files to process

L1 Bithead

Hi all,

I sucessfully exported the logs from my PA200 (currently on release 7.1.16) via SCP to the PALogs folder.

Expedition can find the files but when I do the "Process Files" I get the dreaded "No supported files to process". Can I get an hint on what am I doing wrong here?

 

expedition_error.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

L1 Bithead
8 REPLIES 8

L1 Bithead

Hey @Bruno_Alipio

 

How did you manage to resolve this? We are facing the same thing?

 

the ML temp folder is owned by www-data, same with the PALogs folder but we're still having the issue of "no supported files to process"

Hi @LukeBullimore,

Im not facing the issue anymore. I have my directory structure /PALogs/PaloAltoSCP owned by "expediton" and everything is running ok now.

 

For the first "process files" I had to change the owner to www-data:www-data but after that reverted back to expedition:expedition (to let the NGFW device export the logs directly via SCP) and everything is running fine. I now can have the new exports on this directory, have expedition finding them and processing without issues.

 

Hope this helps.

Hey @Bruno_Alipio

 

Thanks for your response!

In our particular issue, this was failing because a lot of our logs included IPv6 and Expedition does not currently support IPv6 for ML.  Many thanks to Albert for looking at it with us 🙂

 

Cheers,

Luke.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!