No supported files to process

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No supported files to process

L1 Bithead

Hi all,

I sucessfully exported the logs from my PA200 (currently on release 7.1.16) via SCP to the PALogs folder.

Expedition can find the files but when I do the "Process Files" I get the dreaded "No supported files to process". Can I get an hint on what am I doing wrong here?




Accepted Solutions

L1 Bithead

L1 Bithead

Hey @Bruno_Alipio


How did you manage to resolve this? We are facing the same thing?


the ML temp folder is owned by www-data, same with the PALogs folder but we're still having the issue of "no supported files to process"

Hi @LukeBullimore,

Im not facing the issue anymore. I have my directory structure /PALogs/PaloAltoSCP owned by "expediton" and everything is running ok now.


For the first "process files" I had to change the owner to www-data:www-data but after that reverted back to expedition:expedition (to let the NGFW device export the logs directly via SCP) and everything is running fine. I now can have the new exports on this directory, have expedition finding them and processing without issues.


Hope this helps.

Hey @Bruno_Alipio


Thanks for your response!

In our particular issue, this was failing because a lot of our logs included IPv6 and Expedition does not currently support IPv6 for ML.  Many thanks to Albert for looking at it with us 🙂




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