PanOrders Agent is failing.

[kiliasov]

Greetings,

I'm trying to test the ML part of the tool and PanOrder Agent keeps falling on it's face...

i've updated the linux, expedition-beta packages and tweaked the php

https://live.paloaltonetworks.com/t5/Expedition-Articles/Modifying-mysqli-reconnect-value/ta-p/21922...

Seeing this in  log file

I'd appreciate the pointer for this agent log file location and just general idea on what is failing here...

Cheers.

------------------------------------------------------------
Thu Dec 20 09:19:43 CST 2018 : Starting readOrders.php
------------------------------------------------------------

Fatal error: Uncaught PhpAmqpLib\Exception\AMQPTimeoutException: The connection timed out after 3 sec while awaiting incoming data in /var/www/html/libs/vendor/php-amqplib/php-amqplib/PhpAmqpLib/Wire/AMQPReader.php:132
Stack trace:
#0 /var/www/html/libs/vendor/php-amqplib/php-amqplib/PhpAmqpLib/Wire/AMQPReader.php(149): PhpAmqpLib\Wire\AMQPReader->wait()
#1 /var/www/html/libs/vendor/php-amqplib/php-amqplib/PhpAmqpLib/Wire/AMQPReader.php(106): PhpAmqpLib\Wire\AMQPReader->rawread(7)
#2 /var/www/html/libs/vendor/php-amqplib/php-amqplib/PhpAmqpLib/Connection/AbstractConnection.php(530): PhpAmqpLib\Wire\AMQPReader->read(7)
#3 /var/www/html/libs/vendor/php-amqplib/php-amqplib/PhpAmqpLib/Connection/AbstractConnection.php(578): PhpAmqpLib\Connection\AbstractConnection->wait_frame(3)
#4 /var/www/html/libs/vendor/php-amqplib/php-amqplib/PhpAmqpLib/Channel/AbstractChannel.php(227): PhpAmqpLib\Connection\AbstractConnection->wait_channel(0, 3)
#5 /var/www/html/libs/vendor/php-amqplib/php-amqplib/PhpAmqpLib/Channel/AbstractChannel.php( in /var/www/html/libs/vendor/php-amqplib/php-amqplib/PhpAmqpLib/Wire/AMQPReader.php on line 132

[dgildelaig]

Have you updated something else than Expedition?

"apt-get upgrade" has more effects than "apt-get update" as it would update other packages that may break dependencies in Expedition.

The error you see reported is related to a communication package that we are using for the background agent (rabbitMQ).

I wonder if rabbitMQ is not working anymore in your Expedition instance

[yaz3636]

Is there a way to manually start the PanOrders Agent from the cli? 

The 'Remediation' button is greyed out

[kiliasov · Accepted solution]

So editing hosts file with

127.0.0.1     localhost pan-expedition

did  it.