retreive base config using the api

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minow
L4 Transporter

retreive base config using the api

hey

 

i added a new pa820 device to the devices section and have added the credentials for the api

then when i click on the "contents" tab "retrive contents" it states that is downloading but this state is not chaning to "downloaded" as in the admi guide. 

 

where can i see logs about it ? or fix it ?

 

Capture.PNG

 

thanks

 


Accepted Solutions
alestevez
L7 Applicator

Please check the Task Manager is UP and RUNNING. If is stopped the job is enqueded. 

View solution in original post


All Replies
sjanita
L4 Transporter

Are you able to add the device to a project? if yes can you try the 'Import' option to check if it can download the configuration from there.

alestevez
L7 Applicator

Please check the Task Manager is UP and RUNNING. If is stopped the job is enqueded. 

View solution in original post

minow
L4 Transporter

inside the project i see no devices , and the "import device" button is "grayed out"

minow
L4 Transporter

how do i check that the Task Manager is UP ? 

alestevez
L7 Applicator

Once you logged in you will see a green or red icon that will describe the status for the Status Manager...

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