5.0.3 - ready for production?

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5.0.3 - ready for production?

L4 Transporter

Hi

I have PA200 with 4.1.10, and I'd like to use few new features from 5.0.x series, and I hope that my problems with QoS will gone

Is it in your opinion (taken from real life) 5.0.3 ready for production environment?

Last time  (user id issue) testing team didnt work well in PA, did you discovered or heard about any new issues in 5.0.3?

what I pay attention before the upgrade (I've never done transition from 3.x to 4.x),  Of course I will have the recovery procedure on a desk.



With reagrds

SLawek

21 REPLIES 21

L4 Transporter

I believe the recent trainwreck involving today's BrightCloud update that essentially broke all URL categorization (all URLs are categorized as unknown) speaks volumes about 5.0's readiness for production. I believe only the 5.0 codebase was affected.. I haven't seen anyone complaining about 4.1 having the problem.

All sites registering as "unknown"

mmartin wrote:

Came in today with users screaming that they were getting blocked on all websites.  Finally extracted enough information from them that the category was coming up as “unknown” for all sites…even Google.  Decided it had to be an issue in the URL filtering…updated to latest Brightcloud…no change.

Tricky part in that case is that since BrightCloud was bought by Webroot there have been too many odd behaviour when it comes to the URL-DB. Like broken updates, updateservers not reachable etc (according to posts in this community forum).

Just saying that the latest breakdown of the URL-DB doesnt necessary can be blamed on the PANOS 5.0 release quality Smiley Wink

And speaking of which - those of you who use PA's own URL-DB (instead of Brightcloud), any problems for you yet with broken updates or such?

Don't the PA appliances check in to and receive their BrightCloud updates from PA servers? If that's the case then PA is on the hook for this.

If the PA appliances reach straight out to BrightCloud for their updates then I agree, I'm more inclined to give PA a "pass" on this one

Just FYI...

I have a PA4020 running 5.0.3 and I have a PA5020 running 4.1.8.

The 4020 running 5.0.3 is affected by the "unknown" category issue.

The 5020 running 4.1.8 seems to be unaffected... categories seem to be working fine.

Today I upgarded my device. But of course I run into some problems.

Upgrade to 5.0.0 went OK

On PA200 I had 4.1.10 5.0.0 firmware and I have 5.0.3 on my laptop (beacause I cant download it to my device). I tryed x2 to upload it to my device, but after successful upload it doesnt appear as downloaded.

I had to download it from GUI. Finally I get it on my device

When a device attempts to pull an update (or do a dynamic URL lookup) from BrightCloud, the device connects directly to BrightCloud's servers for this information, not the Palo Alto Networks update server.

Do you guys have any updates on why 5.0 was affected but 4.1 wasn't? It's really curious why the update affected one version and not another.

quinton schrieb:

You'll first have to upgrade to the PANOS 5 base image - i.e. 5.0.0 first then 5.0.3.

Not true. You just need to download the 5.0 image and the donwload and install 5.0.3.

mikand schrieb:

And speaking of which - those of you who use PA's own URL-DB (instead of Brightcloud), any problems for you yet with broken updates or such?

No Problems so far with 5.0.3 and PANDB.

Not applicable

I've upgraded to 5.0.3 and seem to be having issues with web filtering. I was on version 5.0.1 prior and everything worked fine. Now all of the url categories that are set to blocked aren't working.

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