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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! ZeroAccess.Gen

Our threat monitor shows a lot of ZeroAccess.Gen Command and Control traffic, type spyware. The default threat action is to alert. I want to either block or drop. What is the best way to block traffic for a specific threat signature but to use defaults on all others with the same severity? The threat signature categorizes zeroaccess.gen, id ...

oshcomp by • Not applicable
  • 7084 Views
  • 4 replies
  • 0 Likes

Netflow

Can a PA500 support netflow version 5 - I know it does v9 - but my collector needs v5. Thanks.

RCBTech by • Not applicable
  • 2768 Views
  • 1 replies
  • 0 Likes

Resolved! How to find application in Palo Alto (by tcp/udp ports)

Dears,I am working on a migration from Check Point to Palo Alto. We used that PA Migration Tool for CP rules into PA.The main problem is all CP rules are based on services and we want to transform them into PA applications... BUT, the PA apps tool (applipedia) doesnt show the apps by ports...SOmetimes is hard to uderstand the name of PA applicat...

Multi-factor Authentication

Does the PAN Netconnect client or browser initiated VPN connection support multi-factor authentication? I know that you support AD and Radius but can it be done at the same time. I only see a Password field in the logins and cannot see how one can change/config this login so that it also has a token field for say an RSA SecurID solution.Thanks,Kim

kime by • L0 Member
  • 10762 Views
  • 15 replies
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Resolved! services (http,https)

Please excuse my ignorance, new to FW support and PAN. What is the criteria for services, why is there only 2 http/https?thx,

User identification (AD)

Dears,We have PA2020 implemented (w/ HA) and sometimes the user identification doesn't work well.In the picture below we can see the following scenario1st line - PA2020 doesn’t relates my IP w/ my user and I got blocked accessing youtube.com (rule “Block R Sociais, Videos, Audio”)2nd line - PA2020 doesn’t relates my IP w/ my user so I could only...

Resolved! Allowing Skype through the PA

We have a business group that wants to use Skype. I am very concerned about allowing unknown-udp or unknown-tcp ports out through our PA. Has anyone allowed Skype through their PA and if so, can you offer any suggestions as to how to do it securely?

Resolved! Unable to install Applications / Threats 360-1705

Hi all,Is anybody else having problems installing Applications / Threats definitions 360-1705 please?One half of my HA pair of PA-2020s has installed this OK but the other has not. The install and push completes OK but the active version remains at 359-1703.Both devices were running OS 4.1.6 but these have both been upgraded to 4.1.9 today. I ...

DavePalo by • L4 Transporter
  • 3995 Views
  • 4 replies
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Resolved! Mega service

Is programmed a content update during next week for the new application mega (mega.co.nz)? Right now the service is recognized as ssl, web-browing and unknown-tcp and becomes urget its new calssification due to the high bandwidth consumption and downloading legal issue. Brighcloud classifies correctly as personal storage but an application-based...

NGS_SOC by • L3 Networker
  • 5507 Views
  • 6 replies
  • 0 Likes

What to do with Large Logfiles

I have two PA4060s and Panorama on our internet border. I need to retain logs of all outbound traffic for at least three months. After watching the log retention on Panorama for a couple of weeks and running the debug log-receiver statistics command, doing calculations from it, and by watching the amount of data stored and knowing the size of ...

djr by • L4 Transporter
  • 4015 Views
  • 4 replies
  • 0 Likes

Resolved! Panorama Logging Backfill

I have had to upgrade both my firewalls and Panorama from 4.1.9 to 4.1.10 about a week ago. I updated the firewalls and subsequently cleared the logs for them, however, I failed to do that with the Panorama. Yesterday, I realized this important missed step and subsequently went to export the current logs. The transfer finished this morning and I...

dhill6 by • L1 Bithead
  • 2573 Views
  • 1 replies
  • 0 Likes

Resolved! All user activity for last 30 days

Hello,I've done some searching and also have engaged support but I believe I've hit another black mark for our PA. Has anyone figured out a way to get all user activity for a certain frame exported?I need simply:userDate/timesite visited (full url, not IP)bytes transferredThe user activity report only shows blocked activity for me, I need allow...

mlaporte by • L1 Bithead
  • 3483 Views
  • 2 replies
  • 0 Likes

Resolved! Creating Custom Applications

Greetings,Am I missing something, when creating a custom application why can't I create my own custom category and subcategory? Also, I'm surprised PAN doesn't detect intouch (wonderware) as an application?thx,Bill

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