Add device in Panorama

Reply
Highlighted
L4 Transporter

Add device in Panorama

Hi,

 

We are trying to add a devices in Panorama. We have checked the conectivity FW-> in port 3978. We can see the packet running tcpdump in Panorama about packets comming from FW.

 

so connectivity is OK. Everything looks ok. And we have another FWs in PAnorama correctly. This is the status "DIsconnected":

 

FW versions is 7.1.6

Panorama 7.1.9

 

Panora.JPG

Highlighted
L4 Transporter


2018/07/01 22:19:42 info     general        general 0  Failed to connect to Panorama Server: 192.168.8.1Port: 3978 Retry: 30635000
2018/07/02 01:56:32 info     general        general 0  Failed to connect to Panorama Server: 192.168.8.1 Port: 3978 Retry: 30636000
2018/07/02 05:33:22 info     general        general 0  Failed to connect to Panorama Server: 192.168.1.1 Port: 3978 Retry: 30637000

Highlighted
Cyber Elite

@jesuscano,

This would really indicate either a policy or routing issue preventing the firewall from contacting the panorama server. I'd start there, and make sure that the device can actually reach the panorama server without any issue. 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!