Checked all configuration of the system. no changes have done with auth profiles. For the last 5 months.
I want to know the cause of this incident.
After Involving the senior engineer in the session started to troubleshoot the issue, hence he had noticed authentication-profile for XXXX attached to the radius, which configured for user authentication as User Domain finance.com.
and the authentication-profile for XXXX is OTP which users get with is Passcode whenever they log in to Global protect with there AD account.
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