- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
12-17-2017 05:01 PM - last edited on 03-03-2021 09:39 AM by jennaqualls
I'm a current Palo Alto Home user. I've been able to figure out issues with current APP ID's that are not listed for most home use for IOT devices. I'm trying to see if anyone has figured out how to let Amazon Echo Alexa Video calls go through using custom App ID's.
12-17-2017 05:04 PM
Currently my service is running as "Any" and everything works. When i change it to "Application-Default" thats when i have the issues. I just received it for Christmas and thats when i noticed the issues.
12-19-2017 07:43 AM
Hi Mate,
There is a link showing what ports [tcp/udp] are needed for the echo.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201973870
ye can create services for these and apply to a service group, then use that service group instead of a 'any' in the services. Monitor the traffic going through it for a day after ye test it, and from the ACC tab, filter by sorce IP and look at the applications the echo used. Can add them to the rule then.
best regards,
Rob
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!