App History and Old Release Notes

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App History and Old Release Notes

L2 Linker

We recently had the issue where something that was working broke. It may have been a case where a new App was added or updated by PAN and some traffic that used to match a more general application (e.g. "ssl" or "web-browsing") now seen as a new application. The new App was not listed as allowed and got blocked. In particular, it's the "intuit-quickbase" App. However, I would not discount that the user or vendor changed what protocol their business process used either. I would like to figure out what is more likely.

I'm having problems finding out the update history of an App. I do have some approximations of when it may have changed, but I can't even find old release notes for content updates, only the latest few available. (I never thought to archive the update emails PAN likes to send out. I shouldn't have to though.)

Anyone figured out where to find the old content update release notes? Or how to get the update history on a specific App in a more direct way than digging through piles of old release notes?


L6 Presenter

On support page you can find last 5 version's release notes.Dynamic update page.

I don't know if you can find older.

L6 Presenter

what's the aforementioned approximation of when this broke?

L5 Sessionator

intuit-quickbase was released in with Version 376 on 04 Jun 13.

You can view only release notes of recent 5 releases on the Support Portal.

It is always best to read the  release notes of a version before installation.

The section "Previously identified as" in Release notes can come in handy in scenarios where security rules are strict.

As a side note, Application-filters for certain categories such as Bussiness-systems can be allowed in the security rule so that the New application versions do not affect Bussiness-Critical applications.

Traffic logs can later be used to track unwanted applications,matching the application-filter rule that need to be blocked.


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