Application and Threat update failing

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Application and Threat update failing

L1 Bithead

hi,

 

I am trying to update my content (Application and Threat) under Dynamic update, however it is continuosly failing with the below error,

Enqueued Dequeued ID Type Status Result Completed
------------------------------------------------------------------------------------------------------------------------------
2019/02/07 19:43:17 19:43:17 125645 Content FIN FAIL 19:43:24
Warnings:
Details:Failed to update content with following message: encfilesize is 47069424
No matching apps package found in panupv2-all-contents-8120-5288.tgz
exiting with 255

 

-Till now, I have performed the following steps for updating this VIA CLI however no luck;

 

Resolution

A license fetch will trigger a content update and a forced license update can be achieved with the following commands:

> request license fetch

 

Download and install the content:

> request content upgrade check

> request content upgrade download latest

> request content upgrade install version latest

--------------------------------------------

 

Thank you.

 

 

16 REPLIES 16

Thank you @cnygaard the above workaround still works today . 

L1 Bithead

I ran into this issue today and the issue was that we applied a VM-Flex credits deployment profile Auth Code to Panorama which caused it to download several licenses that are meant for a firewall and not Panorama. As a result we saw improper licenses applied to Panorama such as Threat Prevention, Wildfire, etc. Once we removed those license keys and grabbed the Panorama Serial number from Software NGFW Devices > Panorama and replaced the wrong SN that was somehow downloaded when the AuthCode was applied under Panorama > Setup > Management > General Settings > Serial Number. Then Panorama was able to download and install Apps & Threats without errors.

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