We have had a few issues with customers and their network when upgrading to the latest Apps and Threats update.
Can anyone comment on this at all?
A few examples of issues are that decryption is not working, and communication to the LDAP server was lost. Sessions are closed with the error message "resources unavailable".
I have tested another work-around, simply reboot your PA firewall solve this issue.
Also I Have tested with 7.1.0 and I can clearly see that 578 content doesn't cause any kind of issue with this PAN-os version.
So in conclusion you can:
- Revert to 577
- Reboot your PA firewall
- Install latest PAN-os version 7.1
All of these options solve this issue.
I know that 578 it was removed by PA .. I was busy with customers.
I just want to share with you, my experience with this issue 😛
Probably in future we need to pay attention with Content Update and PANos version.. Cause today with 7.1.0 update 578 works fine.
In order to avoid an important business impact on enviroments .. I have spent a lot of hours during this morning just to understand this behavior and cause of issue.
I hope this was helpful.
Not trying to absolve Palo of the issues here, but there is the option to delay the install for up to 5 days. I haven't been keeping track of timelines as to when the update was reverted, so I'm not sure if this option would have helped anyone in this scenario.
Just an option for people out there.
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