Audio Issues with Asterisk via PA-2050

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Audio Issues with Asterisk via PA-2050

L2 Linker

I am currently attempting to cut over our office's internal gateway from a BSD firewall to our PA-2050 (running PAN-OS 4.1.9).  When attempting the cutover, I can get all services to work properly with the exception of our two VoIP servers (running Trixbox, which is Asterisk-based).  I can get the servers to make a call, but once connected there is no audio on either end. Both servers are using a 1:1 NAT through the firewall and I am only allowing SIP and RTP ports to be allowed from the internet.  The only changes that were made were to the PA-2050's Ethernet interfaces to replace the existing gateway for the VoIP servers.

I had previously worked with Palo Alto Support to work through this.  They had me set up an Application Override across all ports for both servers, which worked while testing.  Unfortunately, every attempt at going live results in a lack of audio when calls are connected.  Viewing the traffic log, it appears as if the RTP traffic is flowing normally.  I really need to get this cutover completed, but am unable to do so until I can get the audio working.  Has anyone else run into a similar issue?  If so, how were you able to get audio working properly.


Hmm that's weird. In my particular case I had to let the PA see SIP normally, but I did overrides for RTP and RTCP. Weird.

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