05-30-2012 07:36 AM
Today I received several helpdesk calls concerning yahoo! mail not working. Logs show that the 'yming.com' site that yahoo! uses is being flagged as a 'Phishing and Fraud' site.
I know I can report it (24-48 hour fix) and can manually unblock, but what a pain. Is anyone else seeing this issue?
05-30-2012 07:43 AM
When I load yming.com it goes to one of those pesky (probably malicious) fake search pages. For us - haven't run into any Yahoo blocks and we are running current content.
05-30-2012 08:00 AM
Weird. I know that several of our folks had this problem, and unblocking yimg.com was the fix..
05-30-2012 08:51 AM
There was indeed an issue with a site that is associated with Yahoo Mail.
Some quick background - mail.yahoo.com has always been correctly classified, and mail.yimg.com (which provides content for mail.yahoo.com) has always inherited its categorization from yimg.com, which has historically been categorized as internet portal.
As a result, BrightCloud changed the category for mail.yimg.com to Phishing, which then caused Yahoo Mail not to load properly if customers had a policy to blocking Phishing.
BrightCloud quickly realized this mistake and corrected the categorization for mail.yimg.com (it is now web-based email, since it is linked to mail.yahoo.com) and published a new database for it. For those customers that were affected by this, the cache entry should automatically be corrected when you download a new BrightCloud database (this is usually done by default on a daily basis - check your software update schedule).
Hope this helps,
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