Hotmail Categorization Weirdness

[grant_sturgis]

Hey folks,

User reported MSN mail being blocked as phishing-and-other-frauds, but my Hotmail and her other MSN email accounts work fine.  I investigated and found that the server:

sn123w.snt123.mail.live.com

Is being categorized by the PAN device as phishing-and-other-frauds, but other MSN servers are not, like this one:

co105w.col105.mail.live.com

which is correctly being categorized as web-based-email.

I went to the Brightcloud website and did a lookup on

sn123w.snt123.mail.live.com, and they say that server is fine.

What's going on here?

Thanks,

Grant

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[gswcowboy · Accepted solution]

Hi Grant,

I tested that url on various PAN devices including our Corp device and it is being recognized as web-based-mail. We're currently running URL version 3516 at the moment. What version is running on the PAN box in question?

Thanks,

Renato 

[grant_sturgis]

Thanks, that was it.  Upgraded to 3519 and it works now.

Thanks for your help.

[cloughr]

This is happening to me with Yahoo! mail today. I had to add yming.com to my unblock list, and it works now..