02-24-2013 03:51 PM
We are setting up GP for SSL VPN. For testing purposes , we have created a local db account on the box and setup GB. The portal comes up and when u log in , u never go beyond the login page . It keeps trying to connect and never does . It eventually times out . This is for external users connecting through the public IP . Users on the corporate MPLS connect to the portal with no issue . Any ideas on how to fix this ?
02-25-2013 05:10 AM
Found out the PA 500 vulnerability profile was blocking that traffic . It saw it as an informational vulnerability profile . Took it out and could download the client externally . GP is now connecting .
02-24-2013 11:09 PM
Do you see an error message at the Portal login page?
Try verifying the config using this document
How to Configure GlobalProtect
-Ameya
02-25-2013 02:21 AM
There is no error on the portal login . It comes up fine and u can input the credentials . The problem is it doesn't get to the download client page . However, it works fine when u connect internally on the MPLS network to download the client . Still can't connect using GP client .
02-25-2013 05:01 AM
I have seen this in cases where the GP client has not been activated.
Can you try Reactivating the GP client navigating to:( Device-->Global Protect Client)
What is the PAN-OS?
Type of Client:
-Ameya
02-25-2013 05:10 AM
Found out the PA 500 vulnerability profile was blocking that traffic . It saw it as an informational vulnerability profile . Took it out and could download the client externally . GP is now connecting .
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