Captive Portal doesn't redirect

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Captive Portal doesn't redirect

L4 Transporter

Hi Community,


I'm getting mad....

I configured a simple captive portal in my testing environment with saysing: everything from host A to untrust with tcp-443 and tcp-80 will be captive-portaled - so far so good.

I configured the captive-portal in the user-id area, did the interface profile settings, activated the user-id on the zones and configured a transparent proxy.


When I try to access a website, I'm getting redirected to captive portal, I can enter my credentials.
The credentials are valid, you can see that in the authentication log, but the captive portal page just performs a refresh.


I can see, that there is a user-id entry with type CP in the system, but I cannot access any http-sites at all, because the captive portal page won't go away.

https isn't working - but that's not the problem for now, I just want to get it work with http first.

I tested it with chrome, firefox and internet explorer, so I assume there is no browser related issue.

I'm using PAN-OS 8.1.0.


Does anybody has an idea what else to test/check?

Maybe I'm missing something obvious?


Best Regards


Best Regards

Cyber Elite
Cyber Elite

hi @Chacko42


I'm not aware of any limitations, but if this is the case you'll want to inform TAC to have this reported to engineering and fixed


on a side note, are you having your users log on with user@domain.ext usernames?

the auth profile can be set to add the suffix for you, so users can simply input their username:


ldap suffix.png


this may give you some additional characters until the underlying issue is addressed

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

Hi @reaper,


as an authentication profile I'm recycling a existing Radius profile, LDAP is not in use.

I will have another look on this issue next week with my colleagues - if we find something out I will post it here, otherwise we will open a ticket to see where the problem is.



Best Regards
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