Certificate creation - unable to export CSR

[darren_g]

Folks.

I'm trying to generate a CSR for a new security certificate for one of my firewalls.

I can generate the CSR just fine. it shows int he certificate list as "pending". Which is what I expect.

What I can't do it export the CSR. I select it, click "export" from the action options, and the screen just blanks for a few seconds and goes back to where I started.

This happens if the config holding the pending certificate is committed or not.

Has anyone seen this and know how the heck I can get the CSR out of the box to give to the CA for certificate generation?

Box is a 3020 running 7.1.17

Thanks to anyone who can help

[BPry · Accepted solution]

@darren_g,

If you export the XML configuration you'll see the actual CSR in the running-config.xml. 

[darren_g]

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@BPry wrote:

@darren_g,

If you export the XML configuration you'll see the actual CSR in the running-config.xml. 

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You, Sir, are an absolute legend! That did the trick. Thanks!

[Anon1]

This is a known bug and fixed in 8.0.10

PAN-88388

Fixed an issue where you could not export certificates when you accessed the firewall web interface through a browser that ran Firefox v56 or later or ran Chrome v66 or later (DeviceCertificate ManagementCertificatesDevice Certificates).

With Internet Explorer it works.