Hello I have a pair or 2 pan-2050 and it takes to much time to perform a commit, the last change made was incluiding a url in the white-list profile
Enqueued ID Type Status Result Completed
2015/08/05 12:40:40 3533 Commit FIN OK 13:12:44
This is part of the output of "show system info"
time: Wed Aug 5 13:22:18 2015
uptime: 151 days, 0:57:25
app-release-date: 2015/07/30 11:58:12
av-release-date: 2015/08/04 04:00:01
threat-release-date: 2015/07/30 11:58:12
wildfire-release-date: 2015/06/20 03:55:02
Any idea of what could happens to it? I have performed several times the command "debug software restart device-server" and "debug software restart management-server" and only works few times.
Please don't tell me to update the device...please...
Unfortunately it's a known issue with PA-2050's. As config grows larger over time, commit times will keep on increasing. Sometimes it gets slightly better/worse from version to version, but there's no real 'fix' AFAIK :smileyplain:
But with the PA-500 you can purchase a RAM upgrade from 1 to 2 GB that can help to achieve better commit times and webUI experience (unless you already have it). Unfortunately, the 2000 series doesn't have a RAM upgrade.
We went through the same pain with two PA-2050 in a A/P cluster. At first commit times were around 3 minutes. After 3 years we waited 15+ minutes for a single commit.
I suggest to reboot some services on a weekly or even daily basis, it helps a little (really just a little!):
debug software restart device-server
debug software restart management-server
debug software restart web-server
That should free-up some memory for some time and commit times improve. However, I strongly suggest to upgrade to PA-3000 series. We now have two PA-3050 and commits just take ~30 seconds.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!