Convert Lab license to prod - Possible to do with a purchase order?

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L0 Member

Convert Lab license to prod - Possible to do with a purchase order?

I have a set of 3020 that are lab that I need another set (for consistency) but the 3020 are not available for purchase.after today.  Is there a way to switch these to prod (for an additional cost)?

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L7 Applicator

Re: Convert Lab license to prod - Possible to do with a purchase order?

@ylekiot1,

Reach out to your account team to see if they would be able to do anything for you. Unfortunately the device itself was purchased as a lab unit, so it's not just the subscriptions that you have to make good on really. 

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L4 Transporter

Re: Convert Lab license to prod - Possible to do with a purchase order?

From what I recall, once you go lab you can never go back. You can however convert from production to lab. It is quite possible I have that completely backwards but I do know one of the directions is a one time switch.

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