critical : Chassis Master Alarm: Temperature on PA-5050

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critical : Chassis Master Alarm: Temperature on PA-5050

L3 Networker

Hi Team

 

We are getting below critical alarm in firewall. Please let me know how to resolve this issue

 

MohammedAsik_0-1610602908772.png

 

Regards

Mohammed

5 REPLIES 5

Cyber Elite
Cyber Elite

@MohammedAsik,

 

It seems the temperature threshold is hitting critical thresholds. You need to check room temperature where the device is kept. Also sometimes temperature may go high due to dust on the device.

Mayur

Hi Mayur

 

Data center temperature seems to be cool since other devices into same rack is not getting affected. Only on pa firewall getting this alarm.

 

if i clean the dust.. is the issue get resolve ?

 

Regards

Mohammed 

HI @MohammedAsik ,

 

Normally if there is dust on the firewall FANs and/or FAN trays, it may cause high temperature as it is for providing the ventilation & cooling for the firewall.

Mayur

check if perhaps the firewall is mounted above another device that is giving off heat

I once had a firewall cook due to a server below it generating excessive heat and venting upwards

Tom Piens
PANgurus

Hi

 

We have checked on firewall and there is no dust in the fans.Also firewall is not sitting on any other server.

 

So what would be the reason for high threshold temperature alarm ?

 

Regards

Mohammed 

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