Custom report export takes a lot of time

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Custom report export takes a lot of time

L0 Member

I am facing an issue while exporting a custom report. I am running 8.0.3 on PA-220.


After I create a report I used "Run Now" option and tried exporting the result (100 records) into CSV/PDF. It is taking a lot of time in Exporting state.  I thought it is due to ip-hostname resolve timeout and tried unchecking the Hostname columns. But when I hover-over on column chooser, the menu is not expanding. Not sure if it is due to my browser issue or some bug, though I have tried in IE, Chrome and Firefox latest versions.




Cyber Elite
Cyber Elite


This is to be expected behavior depending on the amount of information you are trying to export, where, and what file format. 



As mentioned, I am trying to export 100 records (with 8 columns) from Manage Custom Reports -> Run Now section into CSV format and PDF format as well.


The records displayed as the query run faster. But when I click on Export to CSV button, the Exporting bar is showing for a long time. 


Sometimes it happens even for 5 recodds (with 8 columns).



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