- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
11-16-2022 06:14 AM
Hi, I still have an old Cortex XDR app on my MacBook from an old employer that I'm not able to contact.
When I try to delete it, I get a dialogue box that says I can't move it to the trash because it's still open.
Can anyone help with how I might be able to delete it?
Thank you...
11-16-2022 08:19 AM
There's protections in place to actually restrict removal of the agent in a standard deployment. You'll need to reinstall macOS if you have administrative permissions if you can't contact your old employer and have them remove it.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!