Device document error

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Device document error

L2 Linker

Hello all, I have a PA-220 I am trying to import into Panorama, but am getting an error.  I have added the Panorama IP on the PA-220 and the PA-220's serial into Panorama's Managed Devices, and it's showing connected.  However, when I go to Import device configuration to Panorama, I get the "Device document was not found for configuration import" error.

I have added other firewalls in recently with no issues, not sure why I am having troubles on this one.

Any help would be greatly appreciated!




Accepted Solutions

FYI, the fix was to upgrade Panorama to 8.0.6-h3.

View solution in original post


L2 Linker

Also, I am running 8.0.6-h3 on the PA-220.

Here's an image of the error.


FYI, the fix was to upgrade Panorama to 8.0.6-h3.

I have experienced the same error message on 8.1.6 code and restarting Panorama management service helped.

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