dns issue

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Palo Alto Networks Approved
Palo Alto Networks Approved
Community Expert Verified
Community Expert Verified

dns issue

L6 Presenter

Hi,

 

using an internal Dns server

client makes request for a domain ???.com and cannot get an answer.

from nslookup we see that it cannot resolve the domain.

internal dns server to public dns server rule has a spyware profile.

There is no threat log for this request.But if we disable spyware profile then client can resolve this name.

Any idea about this issue ?

we checked this domain in the lab but it is legal not suspicious.Thanks

 

Regards

 

1 ACCEPTED SOLUTION

Accepted Solutions

L6 Presenter

Hi,

 

this is a known bug which will be fixed in 10.0.7

just confirmed.

 

Regards

 

View solution in original post

11 REPLIES 11

Cyber Elite
Cyber Elite

Hi @panos 

Do you have the DNS security subscription enabled on that firewall? If yes, does your firewall have internet access (at least towards paloalto dns service)?

L6 Presenter

Hi,

license was trial and it is expired.

 

Regards

 

So in this case I assume this feature is still configured in the spyware profile?

is there a way to disable it  ? All categories are selected as allow.

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