DNS resolution is not happening after connected the Global protect

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DNS resolution is not happening after connected the Global protect

L3 Networker

Hi Team


1. After connected the global protect DNS resolution is not happening. but i can able to do ping


2. In nslookup google.com also resolved. But if I ping the same google.com dns is not resolving.


3. If I browse any website, that is not working due to dns resolution issue. 


My dns IP is Is anyone experienced like this type of issue. Please suggest some resolution for this


Best regards

Mohammed Asik


L3 Networker

What do you see in the traffic logs? 


In traffic logs, I could see the session reason end was " aged out". But everything seems to be expected.


For internet traffic NAT applied and could see destination address ip has been resolved. but in web browser its not resolved ( tried the same thing with three different machines.

ingress interface --> tunnel.2 and egress interface --> eth 1/2 as per the configuration

for DNS and web-browsing traffic bytes sent/received increment equally (or more less)?

L2 Linker

@MohammedAsik  Do you have DNS Suffix configured in Agent configuration ??

L2 Linker

I have GP agents experiencing the same issue.  Did you find a resolution?

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