Download fails at 35mins mark

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Download fails at 35mins mark

L3 Networker

I am trying to download an ISO from microsoft site. It is around 5.2gb file and it has failed few times now around 4.7gb/35mins mark. Logs shows access allowed. using PA200 7.0.9.

4 REPLIES 4

L6 Presenter

What's session end reason? 

L6 Presenter

When it fails again try to see if the session is still active in your session table or if it's getting cut off because the session is falling off and getting dropped from your table. 

L4 Transporter

Hi,

 

Usually when it happens to us, it's because a virus was detected in the file. Check your threat logs for any virus detected at that time. You can then put an exception in your security profile if you think it's a false positive, and report it to Palo Alto Networks.

 

Regards,

 

Benjamin

  • 2172 Views
  • 4 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!