Dynamic updates constantly failed

cancel
Showing results for 
Search instead for 
Did you mean: 

Dynamic updates constantly failed

L0 Member
Hi there

 

Is there any known issue with Dynamic Updates? Our firewall can't get updates in the last 4 hours. The last update we got was around 4pm (GMT+10). The traffic log is showing incomplete. 'show url-cloud status' shows Cloud connection: not connected.

 

Thanks.

4 REPLIES 4

L0 Member

Reply this myself.

 

I have managed to track down and resolve this issue. Turned out it was a misconfiguration of SNAT of mgmt interface causing asymmetric routing issue.

Cyber Elite
Cyber Elite

Check your Management Interface on the firewall make sure it has access to the internet?

Can you ping the update website from the CLI of the firewall?

MP

Cyber Elite
Cyber Elite

Hello,

Ours as well. My guess is that PAN is having an issue with their systems.

 

Regards,

 

I have my wildfire last updated at 2.25 MST today.

 

( description contains 'Connection to Update server: updates.paloaltonetworks.com completed successfully, initiated by 10.7.6.82' )

MP
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!