Dynamic updates constantly failed

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Dynamic updates constantly failed

L0 Member
Hi there


Is there any known issue with Dynamic Updates? Our firewall can't get updates in the last 4 hours. The last update we got was around 4pm (GMT+10). The traffic log is showing incomplete. 'show url-cloud status' shows Cloud connection: not connected.




L0 Member

Reply this myself.


I have managed to track down and resolve this issue. Turned out it was a misconfiguration of SNAT of mgmt interface causing asymmetric routing issue.

Cyber Elite
Cyber Elite

Check your Management Interface on the firewall make sure it has access to the internet?

Can you ping the update website from the CLI of the firewall?


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Cyber Elite
Cyber Elite


Ours as well. My guess is that PAN is having an issue with their systems.




I have my wildfire last updated at 2.25 MST today.


( description contains 'Connection to Update server: updates.paloaltonetworks.com completed successfully, initiated by' )


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