Early License expiry

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Highlighted
L0 Member

Early License expiry

Hello Everyone.

 

I am running into a license expiry problem with couple of PA firewall deployed in a customer site. There are several subscription based licenses based on the portal that are gonna expire around 29th of July this year. However the license page on the firewalls shows up expiry dates as 30 days early i.e on June 30th instead.

Has anyone see in behavior before since i see it across multiple firewalls.

The premium partner license shows up the correct date, but the subscription licenses dont.

Highlighted
Cyber Elite

@Udupi,

I've never had the firewall show a discrepancy on the expiration date with the support portal. Might want to verify that your firewalls can successfully communicate with the licensing servers and contact TAC on that one. 

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