Early License expiry

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Early License expiry

L1 Bithead

Hello Everyone.

 

I am running into a license expiry problem with couple of PA firewall deployed in a customer site. There are several subscription based licenses based on the portal that are gonna expire around 29th of July this year. However the license page on the firewalls shows up expiry dates as 30 days early i.e on June 30th instead.

Has anyone see in behavior before since i see it across multiple firewalls.

The premium partner license shows up the correct date, but the subscription licenses dont.

1 REPLY 1

Cyber Elite
Cyber Elite

@Udupi,

I've never had the firewall show a discrepancy on the expiration date with the support portal. Might want to verify that your firewalls can successfully communicate with the licensing servers and contact TAC on that one. 

  • 2417 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!