Error Enqueuing Export Job

Announcements

ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

Reply
Highlighted
L0 Member

Error Enqueuing Export Job

Beginning approximately November 2018, we have been unable to successfully export a custom report into any format, always seeing a popup stating "Error enqueuing export job" after an extended wait period.  Attempted same export in both FireFox and IE in standard and safe-mode for both with the same result.  Chrome I have been told will successfully complete the task but am attempting to make this work in other browsers.  Also verified that CSV, PDF and XML are automatically downloaded. 

 

Please help identify why the error occurs for all browsers except Chrome.  Thank you.

Tags (2)
Highlighted
Cyber Elite

@JoeyDeBeard ,

What is your PAN-OS version?

Honestly, even on the latest versions, I've noticed oddities with how the firewall interacts in IE; I would say stick with Firefox and Chrome for anyone accessing the GUI on the firewall. Firefox should be working perfectly fine depending on your version. 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!