Error : "Commit failed. see management server log file (msg.log) for details"

[Thiago]

Hello,

I try to "commit" Palo Alto firewall and the occurs the following error:

"Commit failed . see management server log file (msg.log) for details"

Can you help me ?

thanks in advanced

[panos]

Can you type the output

tail mp-log ms.log

[Thiago]

I try this command , but show the line bellow (repeated 7 times )

" /opt/pancfg/mgmt/transforms/sp-transform-4.0.0-to-4.1.0.xsl provided by cms "

[panos]

Try to restart the management server

debug software restart management-server

[HULK]

The exact same problem I had yesterday. I tried analyzing ms.log, management-server trace output. At last restarted the management-server process >debug software restart management-server, after that commit successfully.

Thanks

[mbutt]

I would suggest that if you have not already restarted the management server do the following

tail follow yes mp-log ms.log

After you do this do commit and save the output.

Share the output here so we can see if there is anything is particular that is causing the commit to fail.

Hope this helps.Thanks

Numan

[HULK]

I did > tail follow yes mp-log ms.log from  one CLI window and tried to commit from another CLI window. There were no logs, generating on the ms.log file, Hence it would be advisable to restart the management server to resolve this issue.

Thanks