In "Device>User Identification>User Mapping" click the icon next to "Palo Alto Networks User ID Setup".
Select "WMI Authentication" tab.
You can specify the WMI account and password here. This is a user account that exists on your domain that has the ability to read the security logs from domain controllers on your network. Remember to commit to apply the changes!
If after doing this you are seeing issues with it having incorrect permissions, please refer to the following document as the user here needs to have a few permissions to have access to the WMI API on windows.
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