during the update process of the webfilter DB am getting the following error error in SSL_read() call ?
while i can downlod the aapp-threat prevention.
Did you activate the proxy connection for the management?
If it's true, do not activate the control A/V for the URL updates.paloaltonetworks.com on the proxy. Exclude this URL for the proxy
What are the steps you realized for the activation of Brighcloud?
well i dont have a proxy in my network , its direct connection to the internet , if that what u mean .
and for activating the brightcloud i did it from the site under my devices then from the appliance under Device-license-Retrieve license keys from license server
am i missing anything here ?
Did you realize the following cli command:
# request url-filtering upgrade brightcloud
you can check the status with this cli command:
# request url-filtering download status
or in the logs # tail mp-log pan_bc_download.log
Do you have an error message after it?
You must to wait the download of the entire database. after it, you will activate the url filtering in the webui on the menu 'licences"
Sep 24 13:07:25 Failed to download 'full_bcdb_3.443.bin'
Sep 24 13:07:25 Error: pan_bc_download(pan_bc_url.c:1200): Failed to perform download and update
Sep 24 13:07:25 Error downloading latest URL database
Received header HTTP/1.1 200 OK
Date: Thu, 23 Sep 2010 09:26:08 GMT
error in SSL_read() call
It's strange, it's looks like an issue with a previous integration. The problem was an equipment analyzed the traffic and did some actions.
Verify if you have a IPS / IDS or an another equipment analyzing the traffic http or https.
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