Erros when update software and signature in PA 2050 v 4.16

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Erros when update software and signature in PA 2050 v 4.16

L2 Linker

HI all,

I am newbee

When i update software and database for Antivurs, threat prevention

But i met a erros:

Failed to install with the following errors. Image File Authentication Error Failed to load /opt/pancfg/mgmt/sw-images/PanOS_2000-4.1.7 Untitled.png

Pls hepl me!

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Please have a look at this doc.

https://live.paloaltonetworks.com/docs/DOC-3129

Please re-install the current pan-os 4.1.6 and this should not cause any traffic interruption or loss of data. But for safe side as the doc mentioned please backup your configuration.

View solution in original post

4 REPLIES 4

L2 Linker

my version is : 4.1.6

i want update to 4.1.7 and update database for antivirus...

But all faile

Pls hepl me

Please have a look at this doc.

https://live.paloaltonetworks.com/docs/DOC-3129

Please re-install the current pan-os 4.1.6 and this should not cause any traffic interruption or loss of data. But for safe side as the doc mentioned please backup your configuration.

View solution in original post

Also make sure that the logged in user is allowed to perform system upgrades.

If you are logged in with a user which lacks this feature you can still initiate an upgrade but after a few minutes it will fail.

From the screen shot, I believe he is logged in as admin so we can rule this out.

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