Factory reset PA-3060 firewall. Can't get into maintenance mode

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Factory reset PA-3060 firewall. Can't get into maintenance mode

L0 Member

I don't have the username  and password for the device. Trying to factory reset the firewall. When I see the promnt type "maint", I type maint, but the firewall just continues through the boot process. Can someone let me know what I'm doing wrong.

 

Thanks

1 REPLY 1

Cyber Elite
Cyber Elite

Hello,

Could be your console session not sending the key strokes across? Make sure you have the correct settings.

 

Connect a serial cable from your computer to the Console port and connect to the firewall using terminal emulation software (9600-8-N-1).

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