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jforsythe by Community Team Member
  • 3 replies

License issue

Hello ,


we have a customer who renewed the premium partner support


When we go to License tab , we can see Premium Partner support renewed 


But when i go to Support Tab, it still shows date of 2020


Is it cosmetic ?  We already tried to fetch the licen


URL Filtering wrong categorization

Hi Members, 


Whenever the users try to access our Internal server, The traffic is blocked in URL filtering category as adult. 


Can Someone help me how the palo alto categorize my ip address as Adult category the URL shown as 


but when I


how to configure gre over ipsec?

Anybody know how to configure gre over ipsec ?

from the 9.0,pa support gre tunnel and only one word describe about this feature.

  • (Optional) Select Add GRE Encapsulation to enable GRE over IPSec.
    Add GRE encapsulation in cases where the remote endpoint r

Felixcao by L2 Linker
  • 3 replies

Resolved! Static route path monitor shows UP with invalid next hop

I'm running PAN-OS 10.1 on a VM-100. I have DHCP on an interface and use a script to update an address object with the default gateway from the DHCP interface. I have a static route with next hop set to this address object and path monitoring enabled



Palo Alto Networks Updated Visio Stencils

Palo Alto Networks 2017 Updated Visio Stencils.


::edited by @reaper the official article can be found here ::


The stencils can also be found here:




Willian by L4 Transporter
  • 8 replies

Resolved! IPSec tunnel rekeying

Hi all,


We are using tunnel monitor on the IPSec tunnels and i am wondering if rekeying childs SA, causes the tunnel monitor to bring the tunnel down. In additon i would like to know if PA stores a log of all the rekeys for each tunnel.



Issues with Global Protect and Post-vpn-connect

I've opened a ticket with Palo and haven't had much success.  I am trying get the drive mapping script to run and it gives me an error 1008.   Below are the logs for gpservice. Few things I have noticed and tried:

1)it is using my adminacct yet i am l


How to Convert Device Specific objects into Shared

Hi everyone,


Hope everyone is doing Great. 


I have one question regarding the shared objects and here is the problem I am facing.


I am trying to find the best way to convert device specific objects(addresses, services, tags) into shared objects. I wa


DNS Signature Lookup Timeout Error

I'm seeing quite a lot of messages logged in the syslog output from my PA VM-100 running PAN-OS 10.0.0:


Aug 19 07:31:29 firewall-1 1,2020/08/19 07:31:29,007051000047085,SYSTEM,general,2560,2020/08/19 07:31:29,,general,,0,0,general,medium,"DNS signatu...

Shutting down/disabling subinterfaces

I am very new to the PANOS world so I will apologize in advance if this is obvious, however my search of documentation and knowledebase did not yield anything. I have been looking for a way to administratively shut down sub interfaces. Is this possib


scourge by Not applicable
  • 9 replies
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