Customer Support Portal Down
Hi, https://support.paloaltonetworks.com/Security/Login is down at the moment and says 'The Customer Support Portal is temporarily unavailable'.
Hi, https://support.paloaltonetworks.com/Security/Login is down at the moment and says 'The Customer Support Portal is temporarily unavailable'.
Hi All, We are currently experiencing an issue where mobile devices connected to Global Protect VPN are unable to receive internal emails. This problem has been observed specifically on iOS18.2, while it works fine on android devices and other iOS versions.We tested this issue on iOS18.1, and it worked as expected. However, after upgrading the...
hi community i cannot create a case and its show like this error kindly guide me how am i able to resolve this issue?
what is the pricing difference between the single tenant and multi-tenant xsoar , also is it possible to convert single tenant server to multi-tenant directly without losing the data?
I looking for the log file that tracks the IP addresses of devices that have connected to our Palo Alto Networks firewall. I am interested in any logs that show source and destination IP addresses for network connections. Could you please point me to the file path or location of these logs? If they are exported or stored in a specific directory,...
Hello everyone. Got a question to the community on an interesting situation: - PAN-PA-3050 / PAN OS 7.1.10- Drop Counter increases on two aggregated interfaces (ae3 - interfaces 1/3 & 1/4) - connected via Cisco vPC tech with a Nexus FEX switch- new patch cable- only req. VLANs are on the trunk / CDP is deactivated- no obvious layer 2 error...
Hello all, I made the mistake a while back upgrading my PA-440's from the 10.x tree to 11.1.0. Out of 9 firewalls that I upgraded, three went into a reboot loop afterward. They would boot completely to the UI for around 10 seconds, reconnect VPN tunnels, etc, and then crash and reboot into a loop. Eventually they would arrive to the recovery con...
I am writing to request assistance in activating Single Sign-On (SSO) for my Paloalto account. I need access to log support cases with Palo Alto Networks. It is showing error as shown below: Best RegardsJames
Hi, These are the only entries in the default "Palo Alto Networks - Bulletproof IP addresses" EDL. Is this normal? 5.188.205.0 - 5.188.205.25580.85.155.0 - 80.85.155.25586.105.227.0 - 86.105.227.25591.237.249.0 - 91.237.249.255 Dynamic updates seem to be dynamically updating as expected. tia
Dears, This report is generate by "Monitor → PDF Reports" every day. Today,I receive this file,but the ip address like ipv6. I don't modify any setting with report yesterday. How to modify to ipv4? And I want to send this report after modify "PDF Reports",but I can't find the function of send PDF Report manual. Thanks. Device:PA-820 PAN-O...
New Panorama 9.0.5 install. Panorama was successfully installed in a VM on a single disk. Needed space for a log volume so a second disk was created and attached to the VM. VM was rebooted, disk added using “request system disk add sdb”, disk is visible via “show system disk details", shows Admin Enabled state. When attempting to use this volume...
I am trying to do the PCNSA cert and need the OVA image file. My account does not have the software updates section. We do have a Palo Alto firewall at my work but it’s not registered under me. I am doing the pcnsa cbt nuggets with Keith Barker and need that file to run the FW as a VM. Please help on what I need to do to get my account going wit...
Hello all, I need some help troubleshooting these low severity logs that keep popping up. This is happening on a PA-3220 which is running 10.2.9. The output of show ctd-agent status security-client is: [snip] Security Client AceMlc2(1)Current cloud server: ace.hawkeye.services-edge.paloaltonetworks.com:443Cloud connection: disconnectedConfig...
Does anyone know what the "IP Tag" log is exactly used for? I know its related to dynamic address objects but what is the log used for?
Hi, I want to confirm if I change the device name of existing device group in Panorama, will it create any issue in the configurations or settings. Thanks
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