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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4135 Views
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BGP: route not installed when using import rules

In a BGP configuration, we properly receive the default route from the ISP and it´s installed in the routing table. As long as we add a import rule the route isn´t installed anymore. The import rule is very simple and we don´t know where can be the issue.      Thank you in advance!

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Carracido by • L4 Transporter
  • 1244 Views
  • 2 replies
  • 0 Likes

New Palo erroring when pushing device group and template stack it seems to not see all the variables

The device group commit is failing due to objects not having the correct reference The template is failing due to outside zone and all other zones using a log setting default which is deployed in the device group configuration.. What is the best way to workaround this, currently my Palos are not receiving any configuration from either...

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M.Allen by • L2 Linker
  • 1271 Views
  • 2 replies
  • 0 Likes

C$ access taken time to pop-up the authentication window

Dear Team May you please advise me how to rectify the issue while I was trying to access the C$ drive or admin$ folder taking about to 5 min to explorer the authentication window for validation the account. Before it had come promptly while I click on enter button. Currently I am using PA-3220 firewall.

Error while logging into PaloAlto Support Website

Dear sirs, I am a registered partner from Honeywell BV in the Netherlands. I am having issues while trying to login into your support website to register assets from our customers. This is an urgent situation, and without logging in to your support website, we are unable to assist our Honeywell customers properly. I would appreciate assistance c...

pchambel by • L0 Member
  • 1323 Views
  • 1 replies
  • 2 Likes

Resolved! Ingress exception counters

Hey, all! Does anyone know something about FPGA Exception global counters? Especially these counters: flow_fpga_rcv_igr_INTFNFflow_fpga_rcv_igr_IPFRAGMENTflow_fpga_rcv_igr_PROTO I see packet drops on FPGA showed by counter flow_fpga_ingress_exception_err. Also the counter has the same rate as flow_fpga_rcv_igr_INTFNF. I'd like to understand wh...

m0tash by • L1 Bithead
  • 1609 Views
  • 1 replies
  • 0 Likes

BGP enabled BFG Profile, 1 of the peer will marked down by bfd control detection time expired for BFD session.

2 BGP peer . 1 bfd profile can be used for BGP . 1 of the peer will trigger a Critical/high system log. The log is BFD state changed down for BFD session 6 to x.x.x.x on interface x.x Protocol :BGP BFD control detection time expired for BFD session 6 to neighbor x.x.x.x on interface x.x Protocol :BGP The BGP peer should be failed ,restarted...

Block Google Drive Desktop app

Hi all, Could you guide me on how can I block the Google Drive Desktop app? I've been reading articles and previous posts, but I couldn't understand them properly. If anyone could provide me with any insights, thanks for your time. #googledrive

Support Portal is down.

The palo support portal (that website that lets you register devices and create support cases in the first place) is currently down and has been down for over an hour now. This is a huge issue that needs to be addressed. I can not register any new devices.

Support Portal Access Salesforce SAML Error

Does anyone know a pathway to get my ability to create support cases fixed? I've emailed support@paloaltonetworks.com and have had no reply. Effectively I need to make a support case to make a support case so i'm a bit screwed here 😛

Resolved! Experiences with skipping the base image.

Hello.so slowly but surely I'm upgrading a large number of palo alto's from versions 7.1.x to eventualy version 8.1.6( or higher) In my palo alto training. and from some upgrades done before of pavm100 specifically. I always loved the fact that you can basically skip the install of a base image(though not recommended)I don't like to do it with x...

Resolved! Upgrade PAN OS from 10.1 to 11.1

Hi Community, My customer plan to upgrade their PAN OS from 10.1 to 11.1 From documentation said, You can now use the Skip Software Version Upgrade feature to skip software versions when upgrading your device from PAN-OS 10.1 or later releases. What is skip software version upgrade?, How to use it? so that I can go direct upgrade to 11.1 with...

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H.Sutanto by • L1 Bithead
  • 44719 Views
  • 21 replies
  • 0 Likes

Template stacks limitations

Hey all,I think I am hitting a limitation on the template-stacks, but maybe there is a nice workaround that you guys can help me with... Contrary to Device groups, which have "shared" objects, templates use stacks which is a little different.The limitation to this seems to be that you can not reference a template value between different template...

mr.linus by • L4 Transporter
  • 9365 Views
  • 6 replies
  • 2 Likes
  • 24340 Posts
  • 124 Subscriptions
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